Community Support Service NHS Norfolk and Waveney Integrated Care Board
Description: NHS Norfolk and Waveney Integrated Care Board seeks competitive bids for the Provision of a Community Support Service. Norfolk and Waveney Community Support Service (NWCSS) provides a single point of access to rapid response short-term, informal support to individuals in the community, particularly those being discharged from hospitals and those needing assistance to remain safe at home. The service primarily supports elderly individuals (aged 70 years and older), especially those living alone, who have a long-term condition and those from our Core20 communities. The key functions of NWCSS include: * Welfare checks * Support with daily activities to promote recovery/independence and improved health outcomes - Food shopping support/food bank support, support for light household jobs, medication support, equipment collection/delivery. * Wellbeing and loneliness - connection to community services/groups, (read more...)
Summary: The NHS Norfolk and Waveney Integrated Care Board is seeking competitive bids for the provision of a Community Support Service, a tender categorised under social services and home-help services. This procurement falls under an open procedure and is currently in the tender stage. Located in Norfolk and Waveney, the service aims to provide rapid response support to individuals, particularly the elderly and those with long-term conditions. Key deadlines include the tender period ending on 9th March 2026, with an anticipated award by 1st June 2026. The contract period begins on 1st October 2026 and may last up to three years if extensions are exercised. The service contract is valued at approximately £897,500 for two years, with potential yearly increments based on demand.