Friends & Family Test
Description: Queen Victoria Hospital NHS Foundation Trust is seeking to appoint a single supplier to provide a Friends and Family Test (FFT) service. The system must provide insight into patient and carer experience, and enable the Trust to demonstrate to the public that it is responsive to feedback The Trust is utilising an electronic tendering tool to manage this competition and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with Trust including response submissions, will be conducted via the Atamis portal at: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should providers have any queries, or are having problems registering (read more...)
Summary: The Queen Victoria Hospital NHS Foundation Trust in East Grinstead is conducting a procurement process titled "Friends & Family Test" under the services industry category. The procurement is currently in the tender stage, with important deadlines including the enquiry period ending on 10th March 2026 and the tender submission closing on 17th March 2026. Utilising an open competition procurement method, the Trust seeks a single supplier to deliver a Friends and Family Test service via an electronic system, intended to enhance patient and carer experience feedback. The interested parties are invited to submit their responses through the Atamis portal.