Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

N H S Shared Business Services

This public procurement record has 3 releases in its history.

Award

12 Jan 2026 at 15:12

Award Notice
Tender

03 Sep 2024 at 17:18

Tender Notice
Planning

04 Jul 2023 at 17:17

Market Engagement Notice
Summary of the contracting process

NHS Shared Business Services (NHS SBS) has successfully completed an open procurement process to establish a framework agreement titled "Digital Dictation, Speech Recognition & Outsourced Transcription Services 2," which aims to deliver voice recognition software development services across the United Kingdom. The total value of this framework is £150,000,000, covering a contract period from 1st October 2025 to 30th September 2027. Initially, the framework's tender process commenced with publication on 3rd September 2024, concluding on 11th October 2024. The process has advanced to the award stage, with the award being published on 12th January 2026, and the contracting authority, NHS SBS, located in Hemel Hempstead, Hertfordshire, acting as a buyer on behalf of NHS and social care organisations.

This framework presents significant business growth opportunities, particularly for small and medium-sized enterprises (SMEs) specialising in digital dictation, speech recognition, and transcription services. With a broad spectrum of Lots, including solutions such as fixed digital dictation and SaaS-based offerings, it caters to diverse technological capabilities and needs. Suppliers like Aprobrium LTD T/A Lexacom and Accuro Transcriptions Solutions, alongside several other SMEs, have been awarded positions on the framework, indicating a welcoming landscape for businesses with innovative, scalable technology solutions. This framework provides a fertile ground for SMEs to enhance their footprint within the healthcare industry, utilising their technical offerings to meet NHS SBS's focus on sustainability and social value.

How relevant is this notice?

Notice Information

Notice Title

Digital Dictation, Speech Recognition & Outsourced Transcription Services 2

Notice Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Digital Dictation, Speech Recognition & Outsourced Transcription and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. Our Approved Organisation list can be found on: https://www.sbs.nhs.uk/services/framework-agreements-categories/ The framework includes Lot 1a - Digital Dictation (Fixed) Lot 1b - Digital Dictation (SaaS) Lot 2a - Speech Recognition (Fixed) Lot 2b - Speech Recognition (SaaS) Lot 3 - Outsourced Transcription Lot 4 - Combined Solutions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-04589382-1fbd-4f66-aa92-346f4eda5cab
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/14e8b17e-78d3-4d2c-a30f-b96415f9a39e
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic, Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

32342450 - Voice recorders

32344110 - Voice-logging system

48311000 - Document management software package

48314000 - Voice recognition software package

48317000 - Word-processing software package

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

72212314 - Voice recognition software development services

72261000 - Software support services

72500000 - Computer-related services

79550000 - Typing, word-processing and desktop publishing services

Notice Value(s)

Tender Value
£150,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
£150,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20267 months ago
Submission Deadline
11 Oct 2024Expired
Future Notice Date
4 Aug 2023Expired
Award Date
15 Dec 20258 months ago
Contract Period
1 Oct 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
N H S Shared Business Services
Additional Buyers

NHS Shared Business Services

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORDSHIRE
Postcode
HP2 7AH
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
Not specified
Local Authority
Dacorum
Electoral Ward
Adeyfield East
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
17
Supplier Names

Accuro Transcriptions Solutions

Aprobrium LTD T/A Lexacom

BigHand Limited

DScribe Limited

Dict8 Limited

Dictalogic Limited

Dictate IT Ltd

Diktamen UK

G2 Speech UK Ltd

InventAsia Limited

KCI Medical ltd t/a Solventum UK

Norty Ltd t/a T-Pro

Nuance Communications Ireland Limited

OKS International Limited

Scribetech UK Ltd

Voice Technologies Ltd

Xstek Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...