Tender

Telecare Alarm Receiving Software Package Specification for Call Centre Procurement

NORTH HERTS DISTRICT COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

30 Aug 2023 at 10:11

Tender Notice
Tender

30 Aug 2023 at 10:11

Tender Notice
Summary of the contracting process

The North Hertfordshire District Council is looking to procure a Telecare Alarm Receiving Software Package for its call centre by August 2025. The procurement stage is currently active, with a tender period ending on September 29, 2023. The contract period is set to start on January 1, 2025, and end on January 1, 2026. The main procurement category is goods, with the opportunity open to SMEs. The procurement method details are classified as "Other".

This tender by the North Hertfordshire District Council presents an opportunity for businesses in the communications software and equipment industry. Companies specialising in desktop communications software, telecommunications systems, IP telephone services, wireless telecommunications, and related services would be well-suited to compete. Located in the East of England, this tender provides a chance for growth and collaboration for businesses interested in supplying communications solutions.

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Notice Information

Notice Title

Telecare Alarm Receiving Software Package Specification for Call Centre Procurement

Notice Description

Telecare Alarm Receiving Software Package Specification for Call Centre Procurement North Hertfordshire District Council is seeking to update its current telecare calls handling platform by August 2025. In section E are a series of questions to help us formulate a strategy for the procurement of a platform based on the specification outlined in sections B and C. We would value the input of providers in answering the questions in section A so that we can gain the most up to date understanding of the market. Additional information: To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-151e9ff8-93b2-4cbe-850b-a37e76890f3d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/90c1c4fc-96d7-44d4-83cc-7f7d6277cdc6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

64 - Postal and telecommunications services

CPV Codes

32510000 - Wireless telecommunications system

32522000 - Telecommunications equipment

32524000 - Telecommunications system

32570000 - Communications equipment

32571000 - Communications infrastructure

32573000 - Communications control system

48511000 - Desktop communications software package

64215000 - IP telephone services

64227000 - Integrated telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Aug 20232 years ago
Submission Deadline
29 Sep 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2025 - 1 Jan 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTH HERTS DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORDSHIRE
Postcode
SG6 3JF
Post Town
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
North Hertfordshire
Electoral Ward
Letchworth South West
Westminster Constituency
North East Hertfordshire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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