Notice Information
Notice Title
Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support
Notice Description
The council is looking to award a contract for the upgrade of our existing customer contact centre platform to the latest version of MiContact Centre Enterprise along with full maintenance and support.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-40ddbbf7-4f1a-4a02-9f52-ada3c42e9eef
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/7dc97744-d0f5-4643-a34e-54da1d05c217
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
64 - Postal and telecommunications services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48500000 - Communication and multimedia software package
64210000 - Telephone and data transmission services
72600000 - Computer support and consultancy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 20 Aug 20205 years ago
- Submission Deadline
- 3 Sep 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Sep 2020 - 30 Sep 2021 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTH LINCOLNSHIRE COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SCUNTHORPE
- Postcode
- DN15 6NL
- Post Town
- Doncaster
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE13 North and North East Lincolnshire
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- North Lincolnshire
- Electoral Ward
- Town
- Westminster Constituency
- Scunthorpe
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/7dc97744-d0f5-4643-a34e-54da1d05c217
20th August 2020 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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