Award

TC939 Provision of Telephony / Unified Communications

MANCHESTER CITY COUNCIL

This public procurement record has 1 release in its history.

Award

03 Apr 2020 at 11:02

Award Notice
Summary of the contracting process

Manchester City Council is seeking bids for the "TC939 Provision of Telephony / Unified Communications" project, aimed at acquiring a new telephony platform to replace the outdated system that no longer aligns with the Council's ICT Strategy. This procurement falls under the services industry category, specifically classified as Software package and information systems (CPV Code: 48000000), and is currently in the Award stage. The contract period runs from 1st April 2020 to 31st March 2025. The procurement was conducted through a selective method, with a total contract value of £5,046,190 and a minimum value of £3,251,752. The tender closing date was 15th March 2018, with the contract now awarded to 8x8 Voicenet.

This tender presents significant growth opportunities for businesses in the telecommunications and IT sectors, particularly those specialising in cloud solutions and Software as a Service (SaaS). Companies that provide secure, flexible telephony solutions aligned with modern ICT strategies would be well-positioned to compete in future contracts. As Manchester City Council continues to evolve its communication infrastructure, businesses that are agile and capable of addressing the council's innovation needs may find additional opportunities for collaboration and expansion.

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Notice Information

Notice Title

TC939 Provision of Telephony / Unified Communications

Notice Description

Manchester City Council's current telephony system becomes end of life in 2019. In addition, there is no upgrade path available for the existing platform that supports the organisation's approach to new ways of working and increased flexibility / agility and, as a result, there isn't a result a path which aligns to the ICT Strategy. In order to align the telephony solution to the ICT Strategy the Council is looking to procure a new, supported,secure and flexible telephony platform. In line with the ICT Strategy direction and principles to adopt a 'CloudFirst' approach, the Council requires the new solution to be provided via a Software as a Service (SaaS) model.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4a61a02f-acf2-4303-be8e-1be7ac94e211
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/19a3a1c3-fe0b-4e99-85cd-0bfafb6f7e5d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

64000000 - Postal and telecommunications services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£5,046,190 £1M-£10M
Lots Value
Not specified
Awards Value
£3,251,752 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20205 years ago
Submission Deadline
15 Mar 2018Expired
Future Notice Date
Not specified
Award Date
30 Mar 20205 years ago
Contract Period
31 Mar 2020 - 31 Mar 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MANCHESTER CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@manchester.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M2 5DB
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD North West (England)
Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

8X8 VOICENET

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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