Notice Information
Notice Title
Long Term Agreement for Travel Management Services
Notice Description
ARK Group DMCC (ARK) is seeking proposals to establish a Long Term Agreement (LTA) with a qualified Travel Agent for its business travel requirements. ARK is registered in the UAE with its head office in Dubai, and branch offices in Beirut, Amman and London. Travel services are required across all our regions of operation which include the Middle East, Europe, Africa, and Americas. ARK is a stabilisation and development company committed to empowering local communities and beneficiaries in conflict, post-conflict, and fragile areas through the provision of evidence-based programmatic interventions, policy recommendations, research, and capacity-building. Working with local communities, it seeks to understand and then mitigate the negative effects of conflict and instability, enhancing social cohesion and resilience whist promoting human security, development, and economic opportunity. Requirement ARK's travel management service is provided by a travel agency based in Dubai with the current agreement ending in May 2024. The travel booking platform is powered by Neo, which is customised to ARK's travel policy and procedures including internal approvals which enables transparency on travel cost and journey choice. Each trip booked on the online travel booking tool is recorded with an audit log showing the itinerary, budget code, trip objective, approvals, and total cost. The travel agency also provides dedicated support for offline bookings (specifically for ticket changes, cancellations, and complex itinerary bookings, Fly America Act flight bookings and group bookings), and a 24/7 out of office contact centre for emergency bookings. This ITB is for the re-tender of the above-mentioned travel management services. Travel Management Services shall include, but are not limited to: a custom-built online travel booking tool, airline ticketing, short-term accommodation in hotels and/or apartment hotels, hire of conference facilities, train ticketing, car and coach hire and advice on visa requirements and/or facilitation of visa applications. The ITB may result in one or more travel agents being awarded an LTA. Detailed requirements are provided in Annex 1 Terms of Reference. Instructions for Submitting Proposals The ITB consists of this letter of invitation with submission instructions and evaluation criteria, and the following annexes: Annex 1: Terms of Reference (TOR) for Travel Management Services Annex 2: Proposal Declaration Form Annex 3: Technical Proposal Form Annex 4: Price Proposal Form Detailed requirements are provided in the attached documents (Annexes).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-570ff24c-e37a-41b6-8e65-a0258acd10b1
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/476d9be6-05f6-4543-9b1a-14acfd01e555
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
34 - Transport equipment and auxiliary products to transportation
63 - Supporting and auxiliary transport services; travel agencies services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
34980000 - Transport tickets
63500000 - Travel agency, tour operator and tourist assistance services
79997000 - Business travel services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Apr 20242 years ago
- Submission Deadline
- 20 May 2024Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Jun 2024 - 1 Jun 2026 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ARK GROUP DMCC
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- EC1V 2NX
- Postcode Area
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI43 Haringey and Islington
- Delivery Location
- Not specified
-
- Local Authority
- Islington
- Electoral Ward
- Bunhill
- Westminster Constituency
- Islington South and Finsbury
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/476d9be6-05f6-4543-9b1a-14acfd01e555
23rd April 2024 - Opportunity notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b18a1b0-0b1d-4b93-aa95-1ab7c5448f73
ARK Group Travel LTA ITB Invitation Letter and Instructions -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/89d5de04-9be2-4b4e-b2ce-1a473057932d
ARK Group Travel Services LTA Annex 1_TOR -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/07abd0ff-f130-4b80-8af8-d31bb1fe2868
ARK Group Travel LTA ITB Annex 2_Proposal Declaration Form -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe4630d1-5cdb-4f63-9be0-07f71fe6f88e
ARK Group Travel LTA ITB Annex 3_Technical Proposal Form -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1da0c516-3e16-433d-a28a-66a0341cdf43
ARK Group Travel LTA ITB Annex 4_Price Proposal Form
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.