Award

Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)

BCH PROCUREMENT (REPRESENTING THE POLICE AND CRIME COMMISSIONERS FOR BEDFORDSHIRE, CAMBRIDGESHIRE AND HERTFORDSHIRE )

This public procurement record has 1 release in its history.

Award

05 Feb 2018 at 12:00

Award Notice
Summary of the contracting process

The procurement process involves BCH Procurement, representing The Police and Crime Commissioners for Bedfordshire, Cambridgeshire, and Hertfordshire, as the buying organisation. They are seeking a contractor for the "Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)" in the computer equipment and supplies industry category. The tender was conducted through an open procedure, with the contract period starting on 21 December 2017 and ending on 18 February 2023. The award date for this contract was 21 December 2017, with a total value of £353,888. The delivery will be carried out across various locations, including the United Kingdom and other territories.

This tender presents significant opportunities for businesses specialising in customer relationship management and content management systems, particularly those that provide software development services. Companies of varying sizes, including small and medium-sized enterprises (SMEs), would be well-suited to compete, given the open procurement method. Businesses that excel in computer software development, particularly with expertise in CRM and CMS solutions, can leverage this contract to grow by gaining visibility and establishing relationships within the public sector.

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Notice Information

Notice Title

Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)

Notice Description

Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-58488116-191f-4b37-8722-4f61c251811a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/701881a9-c503-465d-ad0a-5eb2758c8ccc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30200000 - Computer equipment and supplies

48445000 - Customer Relation Management software package

48783000 - Content management software package

72212445 - Customer Relation Management software development services

72212783 - Content management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£353,888 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
5 Feb 20188 years ago
Submission Deadline
20 Nov 2017Expired
Future Notice Date
Not specified
Award Date
21 Dec 20178 years ago
Contract Period
1 Feb 2018 - 1 Feb 2023 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BCH PROCUREMENT (REPRESENTING THE POLICE AND CRIME COMMISSIONERS FOR BEDFORDSHIRE, CAMBRIDGESHIRE AND HERTFORDSHIRE )
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ROYSTON
Postcode
SG8 7BZ
Post Town
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
North Hertfordshire
Electoral Ward
Royston Palace
Westminster Constituency
North East Hertfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

PROVIDENT CRM

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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