Tender

TC069 - Information Communications Technology (ICT) Managed Services Provision

THE BOROUGH COUNCIL OF BOLTON

This public procurement record has 1 release in its history.

Tender

03 Nov 2021 at 11:07

Tender Notice
Summary of the contracting process

The Borough Council of Bolton is currently conducting a tender for "TC069 - Information Communications Technology (ICT) Managed Services Provision". This procurement is classified under the services category and aims to secure a comprehensive, cost-effective ICT managed service to meet both current and future needs. The tender is open until 3rd December 2021, with the contract scheduled to commence on 1st February 2023 and run until 31st January 2030. Interested parties should take note of the Open Session occurring on 11th November 2021, where details about the ICT requirements will be discussed; attendance requests must be submitted by 9th November 2021. The procurement method selected is selective, via a competitive dialogue approach, with a total contract value estimated at £79,189,000.

This tender presents an excellent opportunity for businesses specialising in ICT services, including SMEs and voluntary, community, and social enterprises (VCSEs). With a broad range of required services from service management and IT support to more advanced offerings like automation and AI solutions, firms offering expertise in cloud services, network security, software development, and digital data management would be particularly well-suited to compete. The tender’s focus on innovation and value for money also supports businesses providing forward-thinking technology solutions that can drive service improvements and cost savings for the council.

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Notice Information

Notice Title

TC069 - Information Communications Technology (ICT) Managed Services Provision

Notice Description

The Borough Council of Bolton ("the Authority") is prepared to receive proposals for a fully ICT Managed Service Provision (the "Services") which will be subject to the tender information enclosed. The Authority is seeking a cost effective, value for money, innovative service provider to meet both the existing and future ICT needs of each of the aforementioned and to achieve service improvements and cost savings. The Authority currently operates an outsourced service. The ICT services required by the Authority may include, but not be limited to: - Service Management - Communications - IT Configuration - Business Continuity and Disaster Recovery (BCDR) - Collaboration & Email - End User Device Support - Management Reporting - Firewall and Network - Security - Servers & Appliances (on-premise, hybrid, cloud) - Service Desk - Audit - Service Requests - Third Party Management - Application Development - Application Delivery - Application Support - Business Intelligence / Digital Data Warehouse - Data Transfer - Database Administration (DBA) - Agile Working Support Services - Inventory Control, Asset Management and Procurement - Project Programme Management - Telephony - Training - Cabling - Videos, Hybrid Meetings, Broadcast and Streaming - Mobile Telephony and Connectivity Management - Managed Print Service Additional Services - to be considered - Automation Software - Artificial Intelligence Software - Business Analysis - Internet of Things (IOT) - Oracle E-Business - Schools There will be an Open Session that Tenderers can attend during the advertisement of the RtP. The Open Session will be held on Thursday 11 November 2021, 2pm for approximately 60-90 minutes, via MS Teams; to attend the Open Session, please send a message via The Chest, after which the details, including the MS Teams invite, will be forwarded to you. The Open Session will cover an overview of Bolton and its ICT requirements. The cut-off date to request attendance to the Open Session is Tuesday 9 November 2021, close of play. The Authority will publish a list of FAQ's and responses on The Chest following the Open Session. Additional information: The Contracts Finder limits the number of CPV codes that can be chosen, however the tender advertised on the Council's e-tendering portal, The Chest, is linked to all of the following CPV codes - 30000000 Office and computing machinery, equipment and supplies except furniture and software packages 45314000 Installation of telecommunications equipment 48000000 Software package and information systems 50300000 Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment 51611100 Hardware installation services 51612000 Installation services of information-processing equipment 64200000 Telecommunications services 72000000 IT services: consulting, software development, Internet and support 79800000 Printing and related services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b48be232-3aaf-4338-8832-eee504f53c14
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49b1a607-bc51-47a2-bcbd-d49486587277
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive dialog
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£79,189,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Nov 20214 years ago
Submission Deadline
3 Dec 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Feb 2023 - 31 Jan 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE BOROUGH COUNCIL OF BOLTON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOLTON
Postcode
BL1 1RU
Post Town
Bolton
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD36 Greater Manchester North West
Delivery Location
TLD North West (England)
Local Authority
Bolton
Electoral Ward
Queens Park & Central
Westminster Constituency
Bolton North East

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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