Tender

QU466 - Develop and co-ordinate set up of 10 Community Telephone Trees

BIRMINGHAM CITY COUNCIL

This public procurement record has 4 releases in its history.

TenderAmendment

25 Feb 2021 at 16:18

TenderAmendment

25 Feb 2021 at 16:17

TenderAmendment

25 Feb 2021 at 16:13

Tender

09 Feb 2021 at 14:26

Summary of the contracting process

Birmingham City Council is seeking to develop and coordinate the setup of 10 Community Telephone Trees, aimed at enhancing engagement for communities with limited digital access. This public procurement is currently in the tender stage, with applications due by noon on 5th March 2021. The project is set to commence from 1st April 2021 and will run for a duration of 12 months, concluding on 31st March 2022. Potential suppliers are required to register on the free e-tendering platform 'in-tend' to participate in the bidding process, which is classified under community service provision.

This tender presents an excellent opportunity for businesses specialising in community engagement, training services, and telecommunication solutions. Companies that are experienced in liaising with community partners, training volunteers, and managing telecommunication projects will be particularly well-suited to submit a proposal. Small and medium enterprises (SMEs) are encouraged to participate, as the tender is designed to facilitate innovative approaches to community engagement, which can significantly contribute to business growth in this sector.

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Notice Title

QU466 - Develop and co-ordinate set up of 10 Community Telephone Trees

Notice Description

Birmingham City Council Public Health wish to enhance its existing engagement through additional targeted and tailored engagement that focuses on specific communities particularly around non-digital engagement. It is working with existing community partners to set up a minimum of 10 telephone tree pilots to help extend engagement for those with limited digital access. We are looking to commission an organisation who will work closely with the community partners to upskill and co-ordinate the set up and delivery of a minimum of 10 telephone trees. The requirements are as follows: o Work with the 18 community providers to identify the groupings for at least 10 telephone trees o Design and develop template for skeleton standard operating process that includes signposting, safeguarding and managing escalations o Build training approach and training material / content to support messaging o Manage delivery of training to community partners and telephone trees volunteers / train the trainer model o Provide 12-month co-ordination role to oversee successful delivery of telephone trees and monitoring of outcomes o Produce end of project evaluation report and learning The telephone trees to be set up by 1st April 2021 and to run until 31 March 2022. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 5th March 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-b76d2395-e890-48b6-9c0a-1fe9010d0377
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/504bea15-f8f0-4278-aa4d-ce02543e9f08
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services

75 - Administration, defence and social security services

80 - Education and training services


CPV Codes

32552120 - Emergency telephones

64210000 - Telephone and data transmission services

75200000 - Provision of services to the community

80000000 - Education and training services

80500000 - Training services

80510000 - Specialist training services

80521000 - Training programme services

80531200 - Technical training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Feb 20214 years ago
Submission Deadline
5 Mar 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2021 - 31 Mar 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7WB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)

Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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