Award

YPO - 001172 Multichannel Communications

YORKSHIRE PURCHASING ORGANISATION

This public procurement record has 2 releases in its history.

AwardUpdate

17 Dec 2025 at 10:12

Award Notice
Award

12 May 2023 at 10:06

Award Notice
Summary of the contracting process

The Yorkshire Purchasing Organisation (YPO) awarded the contract titled "YPO - 001172 Multichannel Communications" for the supply of mobile handsets and contact centre systems under the 976 Framework, covering Lots 6 and 7. This procurement, completed via a selective method as a call-off from a framework agreement, targets the industry category encompassing telecommunication and related equipment. Situated in Wakefield, England, the contract period spans from 1st June 2023 to 31st May 2030, with an estimated contract value of GBP 2,000,000 and a minimum value of GBP 831,987.31. The final award was announced on 12th May 2023, following the original award date on 3rd May 2023.

This tender presents substantial growth opportunities for businesses specialising in telecommunications and software systems, particularly those providing mobile handsets and sophisticated contact centre solutions. Companies engaged in developing radio, television, communication, and telecommunication technologies, and those equipped to manage inbound, outbound, and internal communication systems stand well-positioned to excel. While the awarded suppliers, 8X8 UK Limited and Telefonica O2 Holdings Limited, are large-scale entities, the procurement particularly welcomes small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can offer competitive solutions within the designated framework. This creates a lucrative space for technological advancement and service optimization in related fields, fostering business expansion through collaboration and innovation.

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Notice Information

Notice Title

YPO - 001172 Multichannel Communications

Notice Description

Internal YPO direct award under 976 Framework, Lot 6 and 7 for the supply of mobile handsets and contact centre system. This contract will cover mobile phones and system to manage calls inbound, outbound and internally, primarily used by the customer services team, sales and finance. Mobile phones to be mainly used in office, field sales, by drivers and in warehouse.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fc7b5b9a-2534-4e0a-a34c-465326913ec3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

64 - Postal and telecommunications services

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

48000000 - Software package and information systems

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£844,293 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20252 months ago
Submission Deadline
3 Feb 2023Expired
Future Notice Date
Not specified
Award Date
2 May 20232 years ago
Contract Period
31 May 2023 - 31 May 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE PURCHASING ORGANISATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF2 0XE
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
Not specified
Local Authority
Wakefield
Electoral Ward
Wrenthorpe and Outwood West
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
2
Supplier Names

8X8

TELEFONICA O2 HOLDINGS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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