D3 Tenders | BBC Campaign Management RFI

Notice Information

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Notice Title

BBC Campaign Management RFI

Notice Description

The BBC use Campaign Management Tools to engage with our audiences. A campaign is a sequence of marketing efforts that contacts multiple recipients via email or SMS. Email campaigns are designed to reach subscribers to provide valuable content. In the BBC's case, our email campaigns allow us to reach out to our license fee payers to engage them with our brands and the content they provide for marketing purposes. SMS campaigns are used to contact BBC journalists around the world when there is a breaking news event. Our Audiences consent to receive correspondence via webforms that are hosted on bbc.co.uk and via automation, the data is seamlessly transferred into our existing products. Notifications of new submissions are sent to an AWS topic and our preference is for the solution provider to subscribe using an AWS queue. We are now taking this opportunity to explore the market via this RFI and look for suppliers that provide off the shelf, third party, cloud-based SaaS solution to replace two existing products in use amongst multiple teams within the BBC. Nb. We are not looking for potential suppliers to build bespoke products. Additional information: Responses can be made by completing Part C (Form of Response) of this RFI, and submitting via the Jaggaer eTendering tool. Responses are invited for submission no later than Tuesday 24th October, at 5pm. Submissions should be made online in Jaggaer. Any queries should be made via Jaggaer using the in-system messaging tool. The deadline for queries is Thursday 19th October at 5pm, to allow for any response to be factored in before the deadline for submission. Please register your interest in this project by taking the following steps: Register your company on the Jaggaer e-Tendering portal (this is only required once): a) Go to https://bbc.bravosolution.co.uk/ b) Click the link on the login page to register c) Accept the terms and conditions and click 'Continue' d) Enter your correct business and user details. e) Note the username you chose and click 'Save' when complete. f) You will shortly receive an email with your temporary password. Express an interest in the RFI: g) Login to the portal with the username/password. h) Click the 'PQQs Open to all Suppliers' link. (Any RFI will appear as a PQQ). i) Click on the relevant PQQ to access the RFI content. j) Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs' page. (This is a secure area reserved for your projects only. k) You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. Responding to the RFI: i) Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). m) You can now use the 'Messages' function to communicate with the buyer and seek any clarification. n) Note the deadline for completion, and then follow the onscreen instructions to complete the RFI. There may be a mixture of online and offline actions for you to perform (there is detailed online help available). o) You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer e-Tendering help desk.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-b5fd17-d52d74f5-ab63-4037-bed3-8de7fa6d7d39
Publication Source: Contracts Finder
Latest Notice: https://www.contractsfinder.service.gov.uk/Notice/91070d12-e2ec-4ac6-9370-7ceac263577b
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: Market Engagement Notice
Procurement Type: Standard
Procurement Category: Not specified
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME, VCSE
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48445000 - Customer Relation Management software package

48481000 - Sales or marketing software package

48921000 - Automation system

64212100 - Short Message Service (SMS) services

72212445 - Customer Relation Management software development services

79341400 - Advertising campaign services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 10 Oct 20232 years ago
Submission Deadline: Not specified
Future Notice Date: 24 Oct 2023Expired
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Not Specified
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: W1A 1AA
Post Town: West London
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI3 Inner London - West
Small Region (ITL 3): TLI35 Westminster and City of London
Delivery Location: Not specified
Local Authority: Westminster
Electoral Ward: West End
Westminster Constituency: Cities of London and Westminster

Further Information

Notice Documents

https://www.contractsfinder.service.gov.uk/Notice/91070d12-e2ec-4ac6-9370-7ceac263577b
10th October 2023 - Early engagement notice on Contracts Finder
https://bbc.bravosolution.co.uk/
BBC eSourcing

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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