Tender

GB-London: Ticketing Platform Digital

IMPERIAL WAR MUSEUMS

This public procurement record has 1 release in its history.

Tender

27 May 2022 at 15:30

Tender Notice
Summary of the contracting process

The Imperial War Museums is currently seeking bids for a tender titled "GB-London: Ticketing Platform Digital", focused on the development of a comprehensive digital ticketing platform. This procurement falls under the services category, specifically within the **internet or intranet client application development services** industry. The tender is in the open procurement stage, with a submission deadline set for 28th June 2022. The project is based in London, United Kingdom, with a contract value of **£1,000,000** and a minimum value of **£500,000**. The contract is expected to commence on 1st December 2022 and will last until 28th November 2025.

This opportunity is particularly advantageous for small or medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in digital solutions, software development, and customer relationship management systems. Companies that can provide innovative ticket booking systems, both customer-facing and internal management interfaces, are encouraged to participate. The involvement in this tender can facilitate business growth by allowing suppliers to showcase their expertise and secure a substantial contract within a significant cultural institution.

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Notice Information

Notice Title

GB-London: Ticketing Platform Digital

Notice Description

IWM's new ticketing platform needs to comprise of the following: * the external customer facing ticket booking interface * the internal Customer Services ticket booking and management interface * the internal E-Commerce / Finance ticketing management interface * and the till EPOS touchscreen front of house staff interface Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e1096c18-3cd1-4c75-8a09-bd999264550f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8611061b-ab90-4e8c-a9a9-67defa127a3d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

22459000 - Tickets

48100000 - Industry specific software package

48445000 - Customer Relation Management software package

48481000 - Sales or marketing software package

72212445 - Customer Relation Management software development services

72421000 - Internet or intranet client application development services

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 May 20223 years ago
Submission Deadline
28 Jun 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2022 - 28 Nov 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
IMPERIAL WAR MUSEUMS
Contact Name
Peter Sullivan
Contact Email
psullivan@iwm.org.uk
Contact Phone
020774165000

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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