This public procurement record has 2 releases in its history.

Tender

08 Oct 2021 at 18:08

Tender

17 Feb 2021 at 16:20

Summary of the contracting process

The NHS Liverpool Clinical Commissioning Group is currently seeking bids for a Framework Agreement to provide Translation and Transcription Services, with a total estimated value of £750,000. This tender falls under the 'services' category, specifically focusing on 'Interpretation services'. The procurement is in the active tender stage, set to close on 15 November 2021. This opportunity is open to suppliers based in Liverpool and the wider Merseyside region, with services intended for various NHS providers and local government agencies.

This Framework Agreement offers significant opportunities for businesses specialising in translation, transcription, and interpretation services, particularly those equipped to create accessible information for individuals with learning disabilities or visual impairments. Companies with expertise in producing materials in multiple formats, such as Easy Read documents, Braille, and audio resources, may find this tender particularly suited to their capabilities. Engaging with this contract can lead to sustained partnerships across public healthcare entities in the region, promoting growth and enhancing service delivery within the community.

How relevant is this notice?

Notice Title

Framework Agreement for the Provision of Translation and Transcription Services

Notice Description

NHS Liverpool Clinical Commissioning Group is establishing single supplier Framework Agreement for the provision of Translation, Interpretation and Transcription service across four procurement Lots. The Framework Agreements and Call Off Agreements made under them will provide services to healthcare providers across the Liverpool, wider Merseyside and Cheshire health and care system. The Lots subject to this Contract Notice were previously advertised under publication 2021/S 000-003208 where no Framework Agreements were awarded for those Lots.

Lot Information

Translation of English into Community languages

The provision of high quality translation services from English in to community languages including:- Translation of written material to be translated from one language to another as text; Transcription of audio files, tapes/discs and other electronic media into written and/or electronic text documents in the same or different languages; Maintenance of, and providing access for Contracting Authorities, to an online library of translated materials produced in relation to this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary care, secondary and tertiary care, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 1A Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 07 June 2024 The Contracting Authority may at its discretion increase this term by up to 12 months until 07 June 2025.

Creation of Information for People with Learning Disabilities - Merseyside

The services will include conversion of information provided by the Contracting Authorities into high quality information in formats accessible to people with Learning Disabilities. This will include:- Creating Easy Read documents from written material; Creating audio/videos or other appropriate communication resources where appropriate to meet objectives; Advising and liaising with Contracting Authorities on the most appropriate approach to conveying the necessary information to people in alternative formats. Maintaining and providing access to Contracting Authorities, an online library of Easy Read and other accessible materials produced for the contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 2A Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 31 August 2024 The Contracting Authority may at its discretion increase this term by up to 12 months until 31 August 2025

Transcription Services for Blind and Visually Impaired People - Merseyside

The service will include the provision of high quality information in accessible formats for blind and partially sighted people, and people with dual sensory loss including (but not limited to):- Transcribe or arrange for material to be transcribed from English into Braille providing paper copies as required; Creation of audio files, tapes and other electronic media from written and/or electronic text documents in English (eg MP3, DAISY) Creation of electronic documents that are accessible for screen magnification/readers from written and/or electronic text documents in English Creation of documents in modified print / large print / in electronic formats to meet accessibility needs from written and/or electronic text documents in English Maintaining and providing access to Contracting Authorities an online library of relevant materials produced for this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government

Renewal: The Lot 3A Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 31 August 2024 The Contracting Authority may at its discretion increase this term by up to 12 months until 31 August 2025

Provision of spoken language interpreters, including face to face, via telephone- booked and on-demand, 2 & 3 way video booked and on-demand

The purpose of this service is to provide high quality interpretation and sight translation services in healthcare. Services are required via the following means of delivery:- Face to Face Telephone 2 and 3 way video-booked and on demand The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 4A Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 07 June 2024. The Contracting Authority may at its discretion increase this term by up to 12 months until 07 June 2025.

Interpretation and Translation Services for D/deaf and Deafblind people, to include-face to face interpretation, including 2 & 3 way video booked and on demand, Speech to text, English into BSL video

The service will provide high quality D/deaf and Deafblind interpretation and translation services in healthcare including British Sign Language (BSL) interpreters, sign supported English (SSE) interpreters, deaf blind interpreters, translation of written English into BSL videos, note-takers, electronic note takers, lipspeakers, deaf interpreters, speech to text reporters and other country sign language interpreters (e.g. American Sign Language) on occasion. The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Interpreter services are required via the following means of delivery:- Face to face in person 2 & 3 way video booked and on-demand Speech to text Translation of written English into BSL video. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 5A Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 07 June 2024. The Contracting Authority may at its discretion increase this term by up to 12 months until 07 June 2025.

Translation of English into Community languages

The provision of high quality translation services from English in to community languages including:- Translation of written material to be translated from one language to another as text; Transcription of audio files, tapes/discs and other electronic media into written and/or electronic text documents in the same or different languages; Maintenance of, and providing access for Contracting Authorities, to an online library of translated materials produced in relation to this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary care, secondary and tertiary care, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 1A Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 07 June 2024 The Contracting Authority may at its discretion increase this term by up to 12 months until 07 June 2025.

Creation of Information for People with Learning Disabilities - Cheshire

The services will include conversion of information provided by the Contracting Authorities into high quality information in formats accessible to people with Learning Disabilities. This will include:- Creating Easy Read documents from written material; Creating audio/videos or other appropriate communication resources where appropriate to meet objectives; Advising and liaising with Contracting Authorities on the most appropriate approach to conveying the necessary information to people in alternative formats. Maintaining and providing access to Contracting Authorities, an online library of Easy Read and other accessible materials produced for the contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 2B Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 31 August 2024 The Contracting Authority may at its discretion increase this term by up to 12 months until 31 August 2025

Transcription Services for Blind and Visually Impaired People - Cheshire

The service will include the provision of high quality information in accessible formats for blind and partially sighted people, and people with dual sensory loss including (but not limited to):- Transcribe or arrange for material to be transcribed from English into Braille providing paper copies as required; Creation of audio files, tapes and other electronic media from written and/or electronic text documents in English (eg MP3, DAISY) Creation of electronic documents that are accessible for screen magnification/readers from written and/or electronic text documents in English Creation of documents in modified print / large print / in electronic formats to meet accessibility needs from written and/or electronic text documents in English Maintaining and providing access to Contracting Authorities an online library of relevant materials produced for this contract. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government

Renewal: The Lot 3B Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 31 August 2024 The Contracting Authority may at its discretion increase this term by up to 12 months until 31 August 2025

Provision of spoken language interpreters, including face to face, via telephone- booked and on-demand, 2 & 3 way video booked and on-demand

The purpose of this service is to provide high quality interpretation and sight translation services in healthcare. Services are required via the following means of delivery:- Face to Face Telephone 2 and 3 way video-booked and on demand The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 4B Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 07 June 2024. The Contracting Authority may at its discretion increase this term by up to 12 months until 07 June 2025.

Interpretation and Translation Services for D/deaf and Deafblind people, to include-face to face interpretation, including 2 & 3 way video booked and on demand, Speech to text, English into BSL video

The service will provide high quality D/deaf and Deafblind interpretation and translation services in healthcare including British Sign Language (BSL) interpreters, sign supported English (SSE) interpreters, deaf blind interpreters, translation of written English into BSL videos, note-takers, electronic note takers, lipspeakers, deaf interpreters, speech to text reporters and other country sign language interpreters (e.g. American Sign Language) on occasion. The successful bidder will be required to provide interpreter services and bookings 24 hours a day 7 days a week. Interpreter services are required via the following means of delivery:- Face to face in person 2 & 3 way video booked and on-demand Speech to text Translation of written English into BSL video. Call off contracts awarded under the framework will provide services to: NHS providers in primary, secondary and tertiary, mental health and community care, NHS commissioners and local government.

Renewal: The Lot 5B Framework Agreement will have an initial term which will, unless terminated earlier by operation of law or in accordance with its terms, continue until 07 June 2024. The Contracting Authority may at its discretion increase this term by up to 12 months until 07 June 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0293ef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/025272-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

32 - Radio, television, communication, telecommunication and related equipment

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

22100000 - Printed books, brochures and leaflets

32321200 - Audio-visual equipment

32321300 - Audio-visual materials

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£8,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20214 years ago
Submission Deadline
15 Nov 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS Liverpool Clinical Commissioning Group
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L1 2SA
Postcode Area
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD6 Cheshire, TLD7 Merseyside, TLD74 Wirral

Local Authority
Liverpool
Electoral Ward
City Centre South
Westminster Constituency
Liverpool Riverside

Open Contracting Data Standard (OCDS)

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