Notice Information
Notice Title
Contact Management Solution
Notice Description
Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK. Dyfed Powys Police are now seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle of 'cloud first' we are looking for a cloud based, high availability, easy to maintain and effective next generation ICCS/Contact Management Solution that supports both multichannel voice and digital communications and also interfaces with the current Airwave radio network. The system must also be available within our secondary site, based at our premises in Ammanford which acts as a backup site but this site can also be used as a staff training facility, business continuity events and so on.
Lot Information
Lot 1
Competitive procedure with Negotiation
Renewal: 3 x 12 month periods
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0295ac
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010890-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
35 - Security, fire-fighting, police and defence equipment
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
32412000 - Communications network
32573000 - Communications control system
35711000 - Command, control, communication systems
35712000 - Tactical command, control and communication systems
72212333 - Contact management software development services
Notice Value(s)
- Tender Value
- £25,200,000 £10M-£100M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £3,580,851 £1M-£10M
Notice Dates
- Publication Date
- 28 Apr 20223 years ago
- Submission Deadline
- 26 Mar 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Nov 20214 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS
- Contact Name
- Not specified
- Contact Email
- faye.ryan@dyfed-powys.pnn.police.uk
- Contact Phone
- +44 1267226540
Buyer Location
- Locality
- CARMARTHEN
- Postcode
- SA31 2PF
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL42 South West Wales
- Delivery Location
- TLL1 West Wales and The Valleys, TLL24 Powys
-
- Local Authority
- Carmarthenshire
- Electoral Ward
- Llangunnor
- Westminster Constituency
- Caerfyrddin
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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