Planning

Communication Alerts Reminder Appointment Services PIN Notice

NHS SHARED BUSINESS SERVICES LTD (NHS SBS)

This public procurement record has 1 release in its history.

Planning

12 Mar 2021 at 12:05

Summary of the contracting process

The NHS Shared Business Services Ltd (NHS SBS) is initiating a tender for the "Communication Alerts Reminder Appointment Services PIN Notice" aimed at enhancing communication efficiencies within the NHS. This procurement falls under the healthcare industry and is currently in the planning stage, with a total estimated value of £250 million. Interested parties should submit their Pre-Procurement Questionnaire to Aidan Woodward by 12:00 noon on 2nd April 2021. The service is focused on addressing appointment 'Did Not Attend' (DNA) issues and improving patient communication to help reduce the backlog generated by COVID-19, with delivery locations specified for the UK region.

This tender presents significant opportunities for businesses engaged in postal, telecommunications, and IT services, particularly those that can innovate in digital document management and data workflow solutions. Companies with expertise in communication technologies, SMS, email services, and integrated telecommunications will be particularly well-positioned to compete. By participating in this procurement process, businesses could contribute to improving patient engagement and operational efficiency within the NHS, fostering growth and collaboration in this critical sector.

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Notice Title

Communication Alerts Reminder Appointment Services PIN Notice

Notice Description

The Procurement of a Framework for Communication, Alerts, Reminder or Appointment Services that will enable Approved Organisations to mitigate the risk and help against the challenge facing the NHS regarding appointment Did Not Attends (DNA) and reducing the COVID19 backlog. It will allow for improvement in the quality of patient communications and clinical data, the efficient handling and processing of that data and improvements in the management and administration of clinical and non-clinical services. This could include the production, review and dispatch of SMS, E-mail and letters or documents to be carried out in a more efficient and productive manner.

Lot Information

Communication Alerts Reminder Appointment Services PIN Notice

A key focus for the renewal will be managing outgoing and incoming documents and data in a digital format. Introduce new working practices, technologies, and innovation to improve document and data workflow within the customer organisation. Easily access all information for example, via a single log in or system so that all communications can be collaborated and accessed via a single solution

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-029b20
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005039-2021
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

32260000 - Data-transmission equipment

32500000 - Telecommunications equipment and supplies

32570000 - Communications equipment

32573000 - Communications control system

64000000 - Postal and telecommunications services

64227000 - Integrated telecommunications services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£250,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Mar 20214 years ago
Submission Deadline
Not specified
Future Notice Date
19 Aug 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SHARED BUSINESS SERVICES LTD (NHS SBS)
Contact Name
Aidan Woodward
Contact Email
aidan.woodward2@nhs.net
Contact Phone
+44 7395253735

Buyer Location

Locality
SALFORD
Postcode
M50 2UW
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Quays
Westminster Constituency
Salford

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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