Notice Information
Notice Title
Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services
Notice Description
HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots.
Lot Information
On-site and Remote Interpretation, Translation and Transcription
HealthTrust Europe is seeking to establish a framework agreement for the supply of interpretation,translation and transcription services that includes scope for face to face Interpreting, telephone Interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots. Lot 1 covers on-site face-to-face interpreting for spoken languages, remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services. Lot 2 covers services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language (BSL).
Options: The initial period of the Framework Agreement is three (3) years, and may be extended by HTE at its sole discretion for 12 months thereafter (3+1)
Non-Spoken Interpretation and Translation ServicesThe Supplier will provide communication professionals, services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language.
Options: The initial period of the Framework Agreement will be three (3) years, this may be extended by HTE at its sole discretion for 12 months thereafter (3+1)
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02aebf
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/015335-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
32232000 - Video-conferencing equipment
48740000 - Foreign language translation software package
75230000 - Justice services
79510000 - Telephone-answering services
79530000 - Translation services
79540000 - Interpretation services
79821100 - Proofreading services
79822300 - Typesetting services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £500,000,000 £100M-£1B
Notice Dates
- Publication Date
- 15 Apr 202510 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 11 Apr 20214 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HEALTHTRUST EUROPE LLP (HTE)
- Additional Buyers
HEALTHTRUST EUROPE LLP (HTE) ACTING AS AGENT FOR THE UNIVERSITY HOSPITALS OF COVENTRY AND WARWICKSHIRE NHS TRUST (“UHCW”)
- Contact Name
- Not specified
- Contact Email
- thrs@htepg.com
- Contact Phone
- +44 08458875000
Buyer Location
- Locality
- EDGBASTON, BIRMINGHAM
- Postcode
- N/A
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- Not specified
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Supplier Information
- Number of Suppliers
- 19
- Supplier Names
ABSOLUTE INTERPRETING AND TRANSLATIONS
ALL SUCCESSFUL BIDDERS AS PER ORIGINAL CONTRACT NOTICE
ALL SUCCESSFUL BIDDERS AS PER ORIGINAL CONTRACT NOTICE REF 2021-041133
LANGUAGE CONNECT INTERNATIONAL
LANGUAGE LINE LIMITED T/A LANGUAGELINE SOLUTIONS
MATTER STREAM LIMITED T/A ADVANTA HEALTHCARE
MIGRANT HELP TRADING LIMITED T/A CLEAR VOICE INTERPRETING SERVICES
SUPREME LINGUISTIC SERVICES LIMITED T/A PREMIUM LINGUISTIC SERVICES
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"currency": "GBP"
},
"dateSigned": "2021-04-12T00:00:00+01:00"
},
{
"id": "010062-2021-HTE-TLS-2-2",
"awardID": "010062-2021-HTE-TLS-2-2",
"title": "Non Spoken Interpretation and Translation Services",
"status": "active",
"value": {
"amount": 50000000,
"currency": "GBP"
},
"dateSigned": "2021-04-12T00:00:00+01:00"
},
{
"id": "015335-2025-N/A-1",
"awardID": "015335-2025-N/A-1",
"status": "active",
"value": {
"amount": 250000000,
"currency": "GBP"
},
"dateSigned": "2021-05-01T00:00:00+01:00",
"period": {
"durationInDays": 1560
},
"periodRationale": "The renewal of this tender coincided with the change in legislation to the Procurement Act which required a resetting of the procurement timetable. The impact would be the conclusion of the existing framework prior to the launch of the new one. Therefore we have extended by a further four months to continue to offer a compliant route to market in the interim",
"items": [
{
"id": "1",
"classification": {
"scheme": "CPV",
"id": "79540000",
"description": "Interpretation services"
},
"deliveryAddresses": [
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"amendments": [
{
"id": "2",
"description": "The renewal of this tender coincided with the change in legislation to the Procurement Act which required a resetting of the procurement timetable. The impact would be the conclusion of the existing framework prior to the launch of the new one. Therefore we have extended by a further four months to continue to offer a compliant route to market in the interim",
"rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The renewal of this tender coincided with the change in legislation to the Procurement Act which required a resetting of the procurement timetable. The impact would be the conclusion of the existing framework prior to the launch of the new one. Therefore we have extended by a further four months to continue to offer a compliant route to market in the interim"
}
]
}
],
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"relatedLot": "1",
"value": 19
},
{
"id": "2",
"measure": "bids",
"relatedLot": "2",
"value": 20
}
]
},
"links": [
{
"rel": "prev",
"href": "https://ted.europa.eu/udl?uri=TED:NOTICE:389149-2020:TEXT:EN:HTML"
}
],
"language": "en"
}