Notice Information
Notice Title
Implementation and on-going support of a Ticketing, Fundraising, Membership and CRM system
Notice Description
Delivery, and ongoing support, of a unified system (or set of integrated systems) for online and on-site Ticketing, Fundraising, Membership and CRM at National Museums Scotland.
Lot Information
Lot 1
Scope of work. We are seeking a unified system, or set of integrated systems, that can fulfil the key functionality and user experience across: On-site and Online Ticketing Membership fulfilment and management Fundraising Customer Relationship Management Email communications (either integrated or via a linked service). Operate in line with NMS Standard Terms and Conditions for the Purchase of God and Services https://www.nms.ac.uk/media/1152122/standard-tcs-goods-services.pdf Bidders should refer to the additional document, Specification - Schedule A for further information. Additional information: Economic operators may be excluded from this competition if there are any of the situations referred to in regulation 58 of the Public Contracts (Scotland) regulations 2015.
Renewal: National Museums Scotland reserves the right to extend the contract by one year + one year.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02c8f5
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/004488-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
63 - Supporting and auxiliary transport services; travel agencies services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48445000 - Customer Relation Management software package
63512000 - Sale of travel tickets and package tours services
72212445 - Customer Relation Management software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £186,239 £100K-£500K
Notice Dates
- Publication Date
- 17 Feb 20224 years ago
- Submission Deadline
- 18 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Feb 20224 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NATIONAL MUSEUMS SCOTLAND
- Contact Name
- Not specified
- Contact Email
- p.convery@nms.ac.uk
- Contact Phone
- +44 3001236789
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH1 1JF
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM75 City of Edinburgh
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- City Centre
- Westminster Constituency
- Edinburgh East and Musselburgh
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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