Housing Management and Property Management System

SWINDON BOROUGH COUNCIL

This public procurement record has 4 releases in its history.

AwardUpdate

20 May 2026 at 11:50

Award

13 Oct 2023 at 07:46

Award

29 Mar 2023 at 14:41

Tender

04 Nov 2022 at 13:07

Summary of the contracting process

Swindon Borough Council recently engaged NEC Software Solutions UK Limited for a Housing Management and Property Management System project, which falls under the "Software package and information systems" industry category. The procurement is classified under goods and encompasses software solutions crucial for housing management, including repairs and asset management. The contract, valued at approximately £1,959,827.38 GBP, was signed on 31st July 2023, with a projected initial term of 7 years, extendable by up to 3 additional years. The project is located in Swindon (Region: UKK14) and is notable for handling over 40,000 repairs annually for more than 10,000 accommodation units.

This tender can significantly benefit businesses involved in software development, especially those specializing in comprehensive management systems for public housing. Firms offering innovative solutions in tenant management, repair scheduling, and customer portals will find potential growth opportunities within this engagement. Companies with robust capabilities in executing large software integration projects can leverage this partnership, providing long-term support and enhancements aligned with the Council's expansions and modifications, as the opportunity also allows for additional remote database administration services valued at £364,000. With public services being a priority for local authorities like Swindon Borough Council, collaborative opportunities could lead to further projects in regional management software and housing advisory systems.

How relevant is this notice?

Notice Title

Housing Management and Property Management System

Notice Description

Housing Management Software System Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Housing Management Software System to cover all the main elements of the business including voids and lettings, rent arrears and tenancy management, repairs and asset management, customer portal and homelessness and housing advice. Swindon Borough Council has just over 10,000 units of accommodation and over 7,000 households on the waiting list. 40,000 repairs are undertaken each year. Over 500 staff use the housing software on a daily basis The initial contract term will be for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years as stated in the ITT documents.

Lot Information

Housing Management and Property Management System

Housing Management Software System to cover all the main elements of the business including voids and lettings, rent arrears and tenancy management, repairs and asset management, customer portal and homelessness and housing advice.Swindon Borough Council has just over 10,000 units of accommodation and over 7,000 households on the waiting list. 40,000 repairs are undertaken each year. Over 500 staff use the housing software on a daily basis. The initial contract term is for 7 years with an option to extend for a further 3 x 1 years for a potential total contract term of 10 years.

Options: The initial contract term is 7 years with the option to extend for a further 3 x 1 years, up to 10 years in total.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-037f2c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/046345-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

70 - Real estate services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services


CPV Codes

48000000 - Software package and information systems

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48600000 - Database and operating software package

48800000 - Information systems and servers

48900000 - Miscellaneous software package and computer systems

70333000 - Housing services

72268000 - Software supply services

75123000 - Administrative housing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£3,555,654 £1M-£10M

Notice Dates

Publication Date
20 May 20261 months ago
Submission Deadline
7 Dec 2022Expired
Future Notice Date
Not specified
Award Date
30 Jul 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SWINDON BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN1 2JH
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLK14 Swindon

Local Authority
Swindon
Electoral Ward
Eastcott
Westminster Constituency
Swindon South

Supplier Information

Number of Suppliers
1
Supplier Name

NEC SOFTWARE SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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