Notice Information
Notice Title
Media and Social Media Monitoring, Insight and Evaluation
Notice Description
The provision of both social media monitoring, and media monitoring services encompassing print, online and broadcast, including the provision of a secure online portal to be used to analyse and evaluate media and generate reports on media coverage as required. This Contract will be delivered through two specific lots: - Lot 1 - Media Monitoring, Insight and Evaluation - Lot 2 - Social Media Monitoring, Insight and Evaluation
Lot Information
Media Monitoring, Insight and Evaluation
The Media Monitoring Service will include the following elements: - Print monitoring - complete daily monitoring of specified keywords and topics within regional, national and international print media, including industry and consumer titles. This should be presented within a daily morning summary and include a downloadable PDF copy of each relevant printed article. It should also be available to view and download on the tenderer's online portal. - Online monitoring - complete daily monitoring of specified keywords and topics within regional, national and international news website content, as well as monitoring of non-written online content such as infographics and imagery. Links and PDF copies of each relevant online mention should be presented within the daily morning media summary and on the online portal. - Broadcast media - complete daily monitoring of specified keywords and topics on regional and national television, radio and web broadcasts. Broadcasted items shall be made available in digital form for Ofgem to access via the morning summary and on the online portal. - Online portal - provision of a secure, online portal in which Ofgem can access, analyse and evaluate media coverage whenever necessary. - Evaluation and reporting - the provision of human-driven evaluation and reporting of the monitored media for Ofgem, which could be provided monthly or quarterly. - All media monitoring, analysis and evaluation services detailed in this specification will be provided remotely, i.e., via email and online portal, so no specific sites or facilities are required.
Renewal: Ofgem reserves the right to extend the contract for up to 2 x 12 month periods
Social Media Monitoring, Insight and EvaluationThe Social Media Monitoring Service will include the following elements: - Social Analytics - Access to analytics from a range of social media platforms including, but not limited to, Twitter, Facebook and LinkedIn. - Share of voice and sentiment analysis - Access to in-built tools that define our share of voice compared to others across social media platforms. - Custom dashboards - The ability to create a series of custom dashboards relating to specific search terms, filtered by a range of criteria. Dashboards should allow for data visualisation for use in wider impact reporting. - Advanced search options - The service will allow users to search data in detailed ways e.g., using Boolean to refine search results. - All social media monitoring, analysis and evaluation services detailed in this specification will be provided remotely, i.e., via email and online portal, so no specific sites or facilities are required
Renewal: Ofgem reserves the right to extend the contract for up to 2 x 12 month periods
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-038da2
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/012623-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
48480000 - Sales, marketing and business intelligence software package
48481000 - Sales or marketing software package
72212500 - Communication and multimedia software development services
79300000 - Market and economic research; polling and statistics
79310000 - Market research services
79311000 - Survey services
79311300 - Survey analysis services
79312000 - Market-testing services
79340000 - Advertising and marketing services
79342000 - Marketing services
Notice Value(s)
- Tender Value
- £267,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £267,000 £100K-£500K
Notice Dates
- Publication Date
- 3 May 20233 years ago
- Submission Deadline
- 18 Jan 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Mar 20233 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- After the initial contract period or any extension option utilised
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OFGEM
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E14 4PU
- Postcode Area
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI42 Tower Hamlets
- Delivery Location
- Not specified
-
- Local Authority
- Tower Hamlets
- Electoral Ward
- Canary Wharf
- Westminster Constituency
- Poplar and Limehouse
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.