Historic Royal Palaces Ticketing System Tender

{
    "tag": [
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    "id": "ocds-h6vhtk-0398fe-2023-09-21T12:06:58+01:00",
    "date": "2023-09-21T12:06:58+01:00",
    "ocid": "ocds-h6vhtk-0398fe",
    "description": "To view this notice, please click here: <a href=\"https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=810275618\" target=\"_blank\">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=810275618</a> GO Reference: GO-2023921-PRO-24012709",
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        "id": "ocds-h6vhtk-0398fe",
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            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Historic Royal Palaces Ticketing System Tender",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48100000",
            "description": "Industry specific software package"
        },
        "additionalClassifications": [
            {
                "scheme": "CPVS",
                "id": "48100000-TA34",
                "description": "For tickets"
            },
            {
                "scheme": "CPVS",
                "id": "48100000-TA35",
                "description": "For entrance tickets"
            }
        ],
        "mainProcurementCategory": "goods",
        "description": "Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing System Platform to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.",
        "value": {
            "amount": 2000000,
            "currency": "GBP"
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        "lots": [
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                "id": "1",
                "description": "Historic Royal Palaces (HRP) is seeking to undertake a tender exercise to identify a Ticketing Platform Solution to serve them for at least the next 3-5 years. This is intended to enable HRP to select a visionary ticketing platform solution partner with a state-of-the-art but cost-effective ticketing solution, as well as in-house project, development, integration, and design expertise. The chosen partner will be able to quickly deliver a solution that increases capability to sell a wide range of tickets, memberships, and other products, and provide functionality that enables delivery of complex ticket packages, more sophisticated pricing strategies and integrates with a range of payment methods. Key aspects of the selection will be identifying a partner who can provide a smooth transition from the current platform; maintain all current ticketing, membership and donation functionality online and onsite; allow for the provision of a stable and fully scalable platform; provide full integration into HRP's Customer Relationship Management system; continue to provide services for B2B clients; and provide HRP with a fully managed service for the delivery and support of all associated hardware and services as required.",
                "value": {
                    "amount": 2500000,
                    "currency": "GBP"
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                "contractPeriod": {
                    "durationInDays": 1800
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                "hasRenewal": true,
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                    "description": "Options will exist within the agreement for a renewal of the agreement beyond the initial term up to an estimated total duration of 5 years."
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        "items": [
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                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "22459000",
                        "description": "Tickets"
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                        "id": "72421000",
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                "deliveryAddresses": [
                    {
                        "region": "UK"
                    },
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                        "region": "UK"
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                "deliveryLocation": {
                    "description": "UNITED KINGDOM"
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        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure",
        "tenderPeriod": {
            "endDate": "2023-02-20T12:00:00Z"
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            "bidValidityPeriod": {
                "durationInDays": 180
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        "hasRecurrence": true,
        "recurrence": {
            "description": "5 Years"
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    },
    "parties": [
        {
            "id": "GB-FTS-73270",
            "name": "Historic Royal Palaces",
            "identifier": {
                "legalName": "Historic Royal Palaces"
            },
            "address": {
                "streetAddress": "Apartment 62",
                "locality": "East Molesey",
                "region": "UK",
                "postalCode": "KT8 9AU",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2031666076",
                "email": "robert.turnbull@hrp.org.uk",
                "url": "https://www.delta-esourcing.com/register/"
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            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.hrp.org.uk/#gs.nm90m1",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "description": "Independent Charity"
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                    {
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        {
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                "locality": "East Molesey",
                "postalCode": "KT8 9AU",
                "countryName": "United Kingdom"
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            "roles": [
                "reviewBody"
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        {
            "id": "GB-FTS-93190",
            "name": "Expian Ltd",
            "identifier": {
                "legalName": "Expian Ltd",
                "id": "12698240"
            },
            "address": {
                "streetAddress": "8/12 Camden High Street, Camden High Street, 5th Floor",
                "locality": "London",
                "region": "UKI",
                "postalCode": "NW1 0JH",
                "countryName": "United Kingdom"
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    "buyer": {
        "id": "GB-FTS-73270",
        "name": "Historic Royal Palaces"
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        {
            "id": "027887-2023-HRP-5831-1",
            "relatedLots": [
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            ],
            "title": "HRP Ticketing System",
            "status": "active",
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                {
                    "id": "GB-FTS-93190",
                    "name": "Expian Ltd"
                }
            ]
        }
    ],
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        {
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            "awardID": "027887-2023-HRP-5831-1",
            "title": "HRP Ticketing System",
            "status": "active",
            "value": {
                "amount": 2154000,
                "currency": "GBP"
            },
            "dateSigned": "2023-09-20T00:00:00+01:00"
        }
    ],
    "bids": {
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                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 3
            },
            {
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                "value": 3
            }
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}