Award

2022-2023-074 : Vouchers Tender

METROPOLITAN HOUSING TRUST LIMITED

This public procurement record has 2 releases in its history.

Award

25 May 2023 at 09:05

Planning

02 Feb 2023 at 12:05

Summary of the contracting process

The Metropolitan Housing Trust Limited is seeking a voucher provider to deliver various vouchers for residents and colleagues. The procurement process is at the award stage, with the title "2022-2023-074 : Vouchers Tender" falling under the industry category of Other community, social, and personal services. The procurement is based in London, with a 3-year contract and the option for a 1-year extension. The award was made on 23rd May 2023.

This tender provides an opportunity for small or medium enterprises (SMEs) to compete for a contract to supply a wide-ranging voucher offer, including supermarkets and high street shops, for the Metropolitan Housing Trust's customers and employees. Businesses well-suited to compete include those experienced in providing account management services, delivering vouchers with a minimum expiry date of 12 months, and capable of meeting criteria related to quality, social value, and cost as specified in the tender award criteria.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

2022-2023-074 : Vouchers Tender

Notice Description

MTVH is seeking a voucher provider to deliver on the requirement of various vouchers for residents and colleagues. This relationship will be managed by both the Empowering Futures team and the HR Rewards team. The voucher provider will be appointed on a 3-year contract, with the option for this to be extended for 1 year.

Lot Information

Lot 1

MTVH is seeking a voucher provider to deliver on the requirement of various vouchers for residents and colleagues. This relationship will be managed by both the Empowering Futures team and the HR Rewards team. The voucher provider will be appointed on a 3-year contract, with the option for this to be extended for 1 year. MTVH is committed to developing and improving the financial resilience of our customers and has created a hardship fund which forms one key part of our overall support offer. Our Empowering Futures Team offers 'wrap-around' services to customers linked to financial wellbeing, debt, employment, health, food and fuel poverty and general tenancy sustainment. With the external pressures facing our customers around the cost-of-living crisis and high energy costs, we pledge to support our customers with the collaboration of local authorities, external agencies, and our suppliers. As a means of recognition, MTVH maintains a suite of loyalty awards, accessible by colleagues at various stages of their careers including, long-service awards, local achievement awards and our VIP Awards, for which colleagues will receive a corresponding voucher of a nominal amount. Scope of Services *A wide-ranging voucher offer is essential. It should include supermarkets and high street shops, with options for multi-shop vouchers *A clear process for delivery to ensure we have consistent and reliable service with upfront costs based on the order amount *A transparent ordering process with status updates, or the ability to track orders *Effective reporting tool, with monthly reports on orders *No minimum limit on vouchers (MTVH will not place an order less than PS10) *Vouchers available should have a minimum expiry date of 12 months Account Management (Essential elements) *A single Account manager with a proactive approach *Availability of support from 9 am to 5 pm, Monday to Friday minimum (working hours)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-03a24d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014873-2023
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

30 - Office and computing machinery, equipment and supplies except furniture and software packages

66 - Financial and insurance services

98 - Other community, social and personal services


CPV Codes

15800000 - Miscellaneous food products

30199770 - Luncheon vouchers

66113100 - Micro-credit granting services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£502,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£483,540 £100K-£500K

Notice Dates

Publication Date
25 May 20232 years ago
Submission Deadline
Not specified
Future Notice Date
1 Mar 2023Expired
Award Date
22 May 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
METROPOLITAN HOUSING TRUST LIMITED
Contact Name
Adam Bevan
Contact Email
adam.bevan@mtvh.co.uk
Contact Phone
+44 7701388562

Buyer Location

Locality
LONDON
Postcode
N14 6PW
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Enfield
Electoral Ward
Southgate
Westminster Constituency
Southgate and Wood Green

Supplier Information

Number of Suppliers
1
Supplier Name

HEMINGWAYS MARKETING SERVICES LTD (TRADING AS VOUCHER EXPRESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-03a24d-2023-05-25T10:05:06+01:00",
    "date": "2023-05-25T10:05:06+01:00",
    "ocid": "ocds-h6vhtk-03a24d",
    "description": "The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. MTVH ran a Market Engagement event, with a date in February. This event was conducted via teams and will provided more information about MTVH, our requirements, the procurement process and social value considerations. To view this notice, please click here: <a href=\"https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=783968133\" target=\"_blank\">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=783968133</a> GO Reference: GO-2023525-PRO-23047890",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-03a24d",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "2022-2023-074 : Vouchers Tender",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "98000000",
            "description": "Other community, social and personal services"
        },
        "mainProcurementCategory": "services",
        "description": "MTVH is seeking a voucher provider to deliver on the requirement of various vouchers for residents and colleagues. This relationship will be managed by both the Empowering Futures team and the HR Rewards team. The voucher provider will be appointed on a 3-year contract, with the option for this to be extended for 1 year.",
        "value": {
            "amount": 502000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "MTVH is seeking a voucher provider to deliver on the requirement of various vouchers for residents and colleagues. This relationship will be managed by both the Empowering Futures team and the HR Rewards team. The voucher provider will be appointed on a 3-year contract, with the option for this to be extended for 1 year. MTVH is committed to developing and improving the financial resilience of our customers and has created a hardship fund which forms one key part of our overall support offer. Our Empowering Futures Team offers 'wrap-around' services to customers linked to financial wellbeing, debt, employment, health, food and fuel poverty and general tenancy sustainment. With the external pressures facing our customers around the cost-of-living crisis and high energy costs, we pledge to support our customers with the collaboration of local authorities, external agencies, and our suppliers. As a means of recognition, MTVH maintains a suite of loyalty awards, accessible by colleagues at various stages of their careers including, long-service awards, local achievement awards and our VIP Awards, for which colleagues will receive a corresponding voucher of a nominal amount. Scope of Services *A wide-ranging voucher offer is essential. It should include supermarkets and high street shops, with options for multi-shop vouchers *A clear process for delivery to ensure we have consistent and reliable service with upfront costs based on the order amount *A transparent ordering process with status updates, or the ability to track orders *Effective reporting tool, with monthly reports on orders *No minimum limit on vouchers (MTVH will not place an order less than PS10) *Vouchers available should have a minimum expiry date of 12 months Account Management (Essential elements) *A single Account manager with a proactive approach *Availability of support from 9 am to 5 pm, Monday to Friday minimum (working hours)",
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Quality/ Technical and Professional Ability",
                            "type": "quality",
                            "description": "30"
                        },
                        {
                            "name": "Social Value",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Cost",
                            "type": "cost",
                            "description": "60"
                        }
                    ]
                },
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "30199770",
                        "description": "Luncheon vouchers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "15800000",
                        "description": "Miscellaneous food products"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66113100",
                        "description": "Micro-credit granting services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH"
                    },
                    {
                        "region": "UKF"
                    },
                    {
                        "region": "UKG"
                    },
                    {
                        "region": "UKJ"
                    },
                    {
                        "region": "UKK"
                    },
                    {
                        "region": "UKD"
                    },
                    {
                        "region": "UKC"
                    },
                    {
                        "region": "UKH"
                    },
                    {
                        "region": "UKF"
                    },
                    {
                        "region": "UKG"
                    },
                    {
                        "region": "UKJ"
                    },
                    {
                        "region": "UKK"
                    },
                    {
                        "region": "UKD"
                    },
                    {
                        "region": "UKC"
                    }
                ],
                "deliveryLocation": {
                    "description": "EAST OF ENGLAND,EAST MIDLANDS (ENGLAND),WEST MIDLANDS (ENGLAND),SOUTH EAST (ENGLAND),SOUTH WEST (ENGLAND),NORTH WEST (ENGLAND),NORTH EAST (ENGLAND)"
                },
                "relatedLot": "1"
            }
        ],
        "communication": {
            "futureNoticeDate": "2023-03-01T00:00:00Z"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure"
    },
    "parties": [
        {
            "id": "GB-FTS-43650",
            "name": "Metropolitan Housing Trust Limited",
            "identifier": {
                "legalName": "Metropolitan Housing Trust Limited"
            },
            "address": {
                "streetAddress": "The Grange, 100 High Street, Southgate",
                "locality": "London",
                "region": "UKI",
                "postalCode": "N14 6PW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Adam Bevan",
                "telephone": "+44 7701388562",
                "email": "adam.bevan@mtvh.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.mtvh.co.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "06",
                        "description": "Housing and community amenities"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-83664",
            "name": "Hemingways Marketing Services Ltd (trading as Voucher Express)",
            "identifier": {
                "legalName": "Hemingways Marketing Services Ltd (trading as Voucher Express)",
                "id": "00453174"
            },
            "address": {
                "streetAddress": "23 Kirkgate",
                "locality": "Ripon",
                "region": "UKH23",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-67037",
            "name": "Metropolitan Housing Trust Limited",
            "identifier": {
                "legalName": "Metropolitan Housing Trust Limited"
            },
            "address": {
                "locality": "London",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-43650",
        "name": "Metropolitan Housing Trust Limited"
    },
    "language": "en",
    "awards": [
        {
            "id": "014873-2023-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-83664",
                    "name": "Hemingways Marketing Services Ltd (trading as Voucher Express)"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "014873-2023-1",
            "awardID": "014873-2023-1",
            "status": "active",
            "value": {
                "amount": 483540,
                "currency": "GBP"
            },
            "dateSigned": "2023-05-23T00:00:00+01:00"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 6
            }
        ]
    }
}