Award

On Train Hospitality Services

SCOTRAIL TRAINS LIMITED

This public procurement record has 3 releases in its history.

Award

15 Oct 2025 at 08:53

Tender

18 Sep 2024 at 10:24

Tender

23 Oct 2023 at 07:27

Summary of the contracting process

ScotRail Trains Limited has concluded the procurement process for the provision of on-train hospitality services, resulting in a contract awarded to BFS Group Ltd T/A Bidfood. This contract, signed on 25 July 2025 and located in the UKM region, specifically pertains to the supply and delivery of food and drink for on-train retailing, falling under the goods procurement category with the CPV classification of food, beverages, tobacco, and related products. The procurement was conducted through a selective, negotiated procedure with prior call for competition, initially opened at the tender stage and successfully commissioned to support ScotRail and other entities within the Scottish Rail Holdings Limited Group. The recent procurement status indicates that the award stage is complete.

This procurement offers significant opportunities for businesses specialising in the supply and logistics of food and beverage products. Businesses capable of delivering consistent quality and adhering to logistics demands within the rail hospitality sector would find this an optimal opportunity. The ability to contribute infrastructure solutions like EPOS hardware and stock management services presents further prospects, particularly for vendors providing comprehensive managed solutions. This tender underscores ScotRail's commitment to enhancing passenger experience, creating an appealing growth avenue for innovative suppliers in catering and associated technology fields.

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Notice Title

On Train Hospitality Services

Notice Description

ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is for food and drink provision to supply and deliver food and drink for on-train retailing.

Lot Information

Managed Hospitality Solution

ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.

Options: The supplier will be asked to provide prices for the potential purchase of additional EPOS devices and depot locations. Details will be provided at ITN stage.

Renewal: The initial term will be live from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years.

EPOS Solution

ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract. Additional information: Please note that your response to the PQQ for this Lot is to be submitted at the latest by 12:00 on 15 November 2023. As such, please ignore section 'IV.2.2) Time limit for receipt of tenders or requests to participate' and 'IV.2.3 Estimated date of dispatch of invitations to tender or to participate to selected candidates' in relation to this Lot only.

Options: As well as the inital requirement, ScotRail may wish to purchase more EPOS devices / solutions in the future and suppliers will be required to provide a price for this at the ITN stage.

Renewal: The initial term will be from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years.

Food and Drink Supplier

Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.

Renewal: The anticipated initial term will be 2 years with the option to extend for a further 3 x 12 month periods.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-040e06
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065446-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support


CPV Codes

15000000 - Food, beverages, tobacco and related products

15980000 - Non-alcoholic beverages

55520000 - Catering services

72212110 - Point of sale (POS) software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20254 months ago
Submission Deadline
18 Oct 2024Expired
Future Notice Date
Not specified
Award Date
24 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates.

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SCOTRAIL TRAINS LIMITED
Contact Name
Not specified
Contact Email
kathryn.murphy@scotrail.co.uk
Contact Phone
Not specified

Buyer Location

Locality
GLASGOW
Postcode
G2 6HQ
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

BFS GROUP LTD T/A BIDFOOD

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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