On Train Hospitality Services

{
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    "id": "ocds-h6vhtk-040e06-2026-03-04T11:03:09Z",
    "date": "2026-03-04T11:03:09Z",
    "ocid": "ocds-h6vhtk-040e06",
    "description": "Please note that your response to the PQQ for this Lot is to be submitted at the latest by 12:00 on 15 November 2023. As such, please ignore section 'IV.2.2) Time limit for receipt of tenders or requests to participate' and 'IV.2.3 Estimated date of dispatch of invitations to tender or to participate to selected candidates' in relation to this Lot only. Details in relation to the deadlines for this Lot can found in the PQQ documents. Whilst it is the intention that SRT will be the primary user of this contract, all lots will be available to use by ScotRail and members of the Scottish Rail Holdings Limited Group (including holding company or subsidiaries). (SC Ref:825516)",
    "initiationType": "tender",
    "tender": {
        "id": "SR001",
        "legalBasis": {
            "id": "32014L0025",
            "scheme": "CELEX"
        },
        "title": "On Train Hospitality Services",
        "status": "cancelled",
        "classification": {
            "scheme": "CPV",
            "id": "15000000",
            "description": "Food, beverages, tobacco and related products"
        },
        "mainProcurementCategory": "goods",
        "description": "ScotRail are tendering for suppliers to assist in the provision of our on train hospitality services. The requirement is split into 3 separate lots: 1: Food and Drink Provision to supply and deliver food and drink for on-train retailing. 2: EPOS Solutions including card payments and stock management services. 3: Managed solution, for the above services as well as stock management and depot services.",
        "lots": [
            {
                "id": "3",
                "title": "Managed Hospitality Solution",
                "description": "ScotRail are inviting prospective suppliers to bid for a managed hospitality service encompassing: the sourcing and delivery of food and drinks, managing food and drink stores / depots and waste, stock management, loading and maintaining trollies and providing an EPOS solution. For the avoidance of doubt; ScotRail staff would still sell / retail food and drink on board trains however the prospective supplier(s) would manage the backend supply.",
                "contractPeriod": {
                    "durationInDays": 750
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The initial term will be live from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years."
                },
                "secondStage": {
                    "minimumCandidates": 1
                },
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": true,
                "options": {
                    "description": "The supplier will be asked to provide prices for the potential purchase of additional EPOS devices and depot locations. Details will be provided at ITN stage."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "as per procurement documents",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "0"
                        }
                    ]
                }
            },
            {
                "id": "2",
                "title": "EPOS Solution",
                "description": "ScotRail require a flexible software and hardware solution to ensure the continued efficiency of on train hospitality. ScotRail require an EPOS solution that will allow for ordering and payment on ScotRail train services, often taking payment in remote geographical locations. The current requirement is 80 EPOS devices / solutions for ScotRail staff with the option to purchase more (or decrease the number) over the lifetime of the contract.",
                "contractPeriod": {
                    "durationInDays": 750
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The initial term will be from the award (anticipated February 2024) to 31 March 2026, with the option to extend for up to another 4 years."
                },
                "secondStage": {
                    "minimumCandidates": 1
                },
                "submissionTerms": {
                    "variantPolicy": "allowed"
                },
                "hasOptions": false,
                "options": {
                    "description": "As well as the initial requirement detailed in the tender, ScotRail may wish to purchase additional EPOS devices / solutions over the course of the contract. A rate card should be provided and factored into the commercial submission as part of the ITN."
                },
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "as per procurement documents",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "0"
                        }
                    ]
                }
            },
            {
                "id": "1",
                "title": "Food and Drink Supplier",
                "description": "Supply and delivery of food and drinks products. ScotRail are looking to award to a supplier for the provision of food and drink products to be delivered to ScotRail managed sites.",
                "contractPeriod": {
                    "durationInDays": 720
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The anticipated initial term will be 2 years with the option to extend for a further 3 x 12 month periods."
                },
                "secondStage": {
                    "minimumCandidates": 1
                },
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "hasOptions": false,
                "status": "cancelled",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "as per procurement documents",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "type": "price",
                            "description": "0"
                        }
                    ]
                }
            }
        ],
        "items": [
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55520000",
                        "description": "Catering services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72212110",
                        "description": "Point of sale (POS) software development services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "15000000",
                        "description": "Food, beverages, tobacco and related products"
                    },
                    {
                        "scheme": "CPV",
                        "id": "15980000",
                        "description": "Non-alcoholic beverages"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    },
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx",
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "Selection criteria as stated in the procurement documents.",
                    "appliesTo": [
                        "supplier"
                    ]
                },
                {
                    "type": "suitability",
                    "description": "Selection criteria as stated in the procurement documents.",
                    "appliesTo": [
                        "supplier"
                    ]
                }
            ]
        },
        "documents": [
            {
                "id": "economic",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical",
                "documentType": "technicalSelectionCriteria"
            },
            {
                "id": "economic1",
                "documentType": "economicSelectionCriteria"
            },
            {
                "id": "technical1",
                "documentType": "technicalSelectionCriteria"
            }
        ],
        "otherRequirements": {
            "reductionCriteria": "Please note that your response to the PQQ for this requirement is to be submitted at the latest by 12:00 on 18 October 2024. If successful at PQQ stage, suppliers will be invited to the Invitation to Negotiate Stage (ITN). As such, please ignore section 'IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates' in this notice and the dates provided there. The timescales outlined within the 'On Train Hospitality PQQ' contained within the WAX Digital portal should be adhered to. To participate you must submit an electronic PQQ via the ScotRail Wax Sourcing System by the deadline. The system can be accessed here https://scotrail.waxlive.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx"
        },
        "contractTerms": {
            "tendererLegalForm": "ScotRail intend on using the ScotRail Standard Contract Terms and Conditions. These are attached as an appendix to the PQQ. These are not a mandatory requirement and it is intended that suppliers will be scored on their proposed changes to the Terms at ITT / ITN stage. ScotRail reserves the right to amend these terms at their discretion. Whilst it is the intention that SRT will be the primary user of this contract, in future this contract may be utilised by other entities within the SRH Group.",
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Negotiated procedure with prior call for competition",
        "secondStage": {
            "successiveReduction": true,
            "invitationDate": "2024-11-04T00:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "tenderPeriod": {
            "endDate": "2024-10-18T12:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "hasRecurrence": true,
        "recurrence": {
            "description": "Proposed initial term is 2 years with the option to extend for a further 3 x 12 month periods. This contract may be re-tendered beyond these dates."
        }
    },
    "parties": [
        {
            "id": "GB-FTS-55890",
            "name": "ScotRail Trains Limited",
            "identifier": {
                "legalName": "ScotRail Trains Limited"
            },
            "address": {
                "streetAddress": "Atrium Court, 50 Waterloo Street",
                "locality": "Glasgow",
                "region": "UKM",
                "postalCode": "G2 6HQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "fergus.martin@scotrail.co.uk",
                "url": "https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspx"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody"
            ],
            "details": {
                "url": "http://www.scotrail.co.uk",
                "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30589",
                "classifications": [
                    {
                        "id": "RAILWAY_SERVICES",
                        "scheme": "TED_CE_ACTIVITY",
                        "description": "Railway services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-2494",
            "name": "Glasgow Sheriff Court and Justice of the Peace Court",
            "identifier": {
                "legalName": "Glasgow Sheriff Court and Justice of the Peace Court"
            },
            "address": {
                "locality": "Glasgow",
                "countryName": "United Kingdom"
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            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "GB-FTS-31248",
            "name": "BFS Group Ltd T/A Bidfood",
            "identifier": {
                "legalName": "BFS Group Ltd T/A Bidfood"
            },
            "address": {
                "streetAddress": "814 , Leigh Road",
                "locality": "Slough, Berkshire",
                "region": "UKJ11",
                "postalCode": "SL1 4BD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 3703663100"
            },
            "roles": [
                "supplier"
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            "details": {
                "scale": "large"
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        },
        {
            "id": "GB-FTS-176006",
            "name": "ECR Solutions",
            "identifier": {
                "legalName": "ECR Solutions"
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            "address": {
                "streetAddress": "Church House, Church Lane",
                "locality": "Kings Langley",
                "region": "UKH2",
                "postalCode": "WD4 8JP",
                "countryName": "United Kingdom"
            },
            "roles": [
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            ],
            "details": {
                "scale": "sme"
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        }
    ],
    "buyer": {
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        "name": "ScotRail Trains Limited"
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    "language": "en",
    "awards": [
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            "status": "active",
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}