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Historic Royal Palaces Digital Visitor Guide Content

Historic Royal Palaces

This public procurement record has 2 releases in its history.

Award

09 Apr 2025 at 14:05

Award Notice
Tender

24 May 2024 at 14:05

Tender Notice
Summary of the contracting process

Historic Royal Palaces, an independent charity based in Hampton Court Palace, Surrey, is running a tender process to establish a Framework Agreement for the creation of content for its Digital Visitor Guide (DVG). This procurement falls under the category of cultural services, specifically aimed at providing sensory-rich audio and visual content on mobile devices, including British Sign Language. The tender encompasses three lots: General Content Production in multiple languages, British Sign Language tours, and Audio Described tours for visually impaired visitors. The tender process uses an open procedure, with key dates including the submission deadline on 24th June 2024.

This tender represents a significant opportunity for businesses in the creative content production sector, particularly those skilled in translation and interpretation services, tourist information, and guide services. Small and medium enterprises (SMEs) are encouraged to participate, with subcontracting options available for specialist services. The Framework Agreement has a potential duration of up to four years, providing a stable stream of projects perfect for businesses looking to expand their client base within the cultural and heritage sectors. Firms experienced in museum, gallery, or heritage site content creation are well-suited to compete for this tender.

How relevant is this notice?

Notice Information

Notice Title

Historic Royal Palaces Digital Visitor Guide Content

Notice Description

We will be running a tender process with the intention of establishing Framework Agreements for the provision of content for our existing Digital Visitors Guide (DVG). The DVG provides audio and visual content on a mobile device in multiple languages, including British Sign Language. DVGs also offer specialist Audio Described tours (in English-only) for blind and partially sighted visitors.

Lot Information

General Content Production

Content production for HRP's existing Digital Visitor Guide in English and multiple languages. This is to include script writing, translation (where appropriate), and production. Current languages offered across HRPs sites are: Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Ukrainian and British Sign Language. Content production may also include Audio Described tours. Specialist services can be sub-contracted where necessary. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/GP5TY524A9

Renewal: This framework agreement will be for a two year period with the option to extend for a further two years.

Content Production: British Sign Language

Production of British Sign Language tours for HRP's existing Digital Visitor Guide.

Renewal: This framework agreement will be for a two year period with the option to extend for a further two years.

Content Production: Audio Described

Production of Audio Described tours for HRP's existing Digital Visitor Guide.

Renewal: This framework agreement will be for a two year period with the option to extend for a further two years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-046a51
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013979-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

79 - Business services: law, marketing, consulting, recruitment, printing and security

92 - Recreational, cultural and sporting services

CPV Codes

63513000 - Tourist information services

63514000 - Tourist guide services

79530000 - Translation services

79540000 - Interpretation services

92500000 - Library, archives, museums and other cultural services

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£540,000 £500K-£1M

Notice Dates

Publication Date
9 Apr 20251 years ago
Submission Deadline
24 Jun 2024Expired
Future Notice Date
Not specified
Award Date
27 Feb 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Historic Royal Palaces
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAMPTON
Postcode
KT8 9AU
Postcode Area
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
Hampton
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
3
Supplier Names

Advanced Thinking Systems Ltd (t/a ATS Heritage)

Imagineear Ltd

Smartify CIC

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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