Award

TEN085 - Retail Ticketing Solution

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 3 releases in its history.

Award

01 Apr 2025 at 14:49

TenderUpdate

04 Dec 2024 at 12:29

Tender

21 Oct 2024 at 11:53

Summary of the contracting process

Transport for Wales Rail Limited (Utility Buyer) sought proposals for "TEN085 - Retail Ticketing Solution" within the IT services industry category, aiming to upgrade their existing railway ticketing system. The procurement process was broadly open, adhering to the open procedure method, under legal basis 32014L0025. The tender was initially planned to close on 9th December 2024 but was subsequently extended to 16th December 2024. Located in the UK, the project had intended contract commencement by 9th December 2024, targeting uninterrupted implementation by February 2026. However, after a detailed review, the procurement process was cancelled on 1st April 2025 due to revised internal requirements, with future tenders promised through Sell2Wales/FTS.

This tender presented significant opportunities for businesses in IT consulting, software development, and transport-related technology. Companies with robust experience in the transport sector and innovative retail ticketing solutions were well-positioned to contribute to and benefit from this procurement initiative. The expectation for a seamless transition and service improvement by February 2026 indicated potential for long-term engagement and sector growth, making it an ideal opportunity for firms specialising in critical infrastructure and digital solutions within the UK railway services market.

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Notice Title

TEN085 - Retail Ticketing Solution

Notice Description

Railway Retail Ticketing Solutions

Lot Information

Lot 1

TfWRL are seeking a retail ticketing single solution provider with transport experience that can, without disruption, replace and improve on the current implementation by the end of February 2026. Additional information: After careful consideration, the Authority has made the decision to withdraw this tender from the market. The Authority will plan an internal review of the requirements to determine future direction. Future notices calling for competition will be placed on Sell2Wales/FTS.

Renewal: 3 x optional 12 month extensions

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04af9e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012328-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

34 - Transport equipment and auxiliary products to transportation

72 - IT services: consulting, software development, Internet and support


CPV Codes

30123100 - Ticket-validation machines

30144200 - Ticket-issuing machines

34980000 - Transport tickets

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 202510 months ago
Submission Deadline
9 Dec 2024Expired
Future Notice Date
Not specified
Award Date
1 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Contact Name
Not specified
Contact Email
luke.ashman@tfwrail.wales
Contact Phone
+44 2920720500

Buyer Location

Locality
RHONDDA CYNON TAF
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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