Award

2024-128 Digital Learning Service Provider

OFGEM

This public procurement record has 2 releases in its history.

Award

30 Oct 2025 at 16:32

Tender

21 Feb 2025 at 08:24

Summary of the contracting process

Ofgem, the UK's energy regulator, recently engaged in a contracting process titled "2024-128 Digital Learning Service Provider," aiming to enhance its current learning and development offerings. Situated in London, Ofgem operates within the e-learning services industry and sought suppliers capable of delivering an extensive digital learning system accessible to up to 2000 users concurrently. The tender initially entered the active stage on 21st February 2025 and was marked complete on 30th October 2025. This procurement process followed the open procedure method under the legislative framework of Directive 2014/24/EU, focusing on service-based solutions, specifically under the CPV classification 80420000 for e-learning services. A contract was awarded to Access UK Ltd. for £259,200, with the contract becoming active on 29th August 2025.

This tender represents a significant opportunity for businesses operating in digital learning and development to expand their client base and enhance their market presence by collaborating with a public sector body such as Ofgem. Companies that specialise in scalable e-learning platforms, capable of supporting a vast user base with high performance and flexibility, will find themselves particularly well-suited to meet the procurement criteria. The procurement process favoured proposals with a strong emphasis on technical quality, accounting for 70% of the award criteria, making it an attractive proposition for firms which pride themselves on innovative and technologically advanced solutions.

How relevant is this notice?

Notice Information

Notice Title

2024-128 Digital Learning Service Provider

Notice Description

Ofgem seeks a supplier to provide a digital learning system to provide a range of development opportunities to complement Ofgem's existing learning and development offer.

Lot Information

Lot 1

Ofgem seeks a supplier to provide a digital learning system which provides a range of development opportunities to complement Ofgem's existing learning and development offer. The digital learning system must also have the capacity for multiple users (up to 2000) using the system concurrently at any one time without any adverse effect to response speeds or download speeds. The primary objective of this contract is to appoint a supplier who can deliver a range of learning opportunities that are available and accessible at any time, allowing Ofgem colleagues to engage and develop skills and knowledge in a self-paced environment.

Renewal: Up to 3 x 12-month periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e5c1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069868-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services


CPV Codes

32321300 - Audio-visual materials

48931000 - Training software package

79632000 - Personnel-training services

80420000 - E-learning services

80500000 - Training services

80521000 - Training programme services

80533200 - Computer courses

80570000 - Personal development training services

Notice Value(s)

Tender Value
£268,800 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£259,200 £100K-£500K

Notice Dates

Publication Date
30 Oct 20251 weeks ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
28 Aug 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
If the contract is extended to it's maximum term then Ofgem would look to be re-publishing a contract notice for this requirement in Q3 October - December 2028.

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Alfie Ellis
Contact Email
procurement2@ofgem.gov.uk
Contact Phone
+44 2079017000

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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