Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

TFGM - Shelter Provision and Advertising

Transport for Greater Manchester

This public procurement record has 6 releases in its history.

Award

26 Oct 2026 at 14:57

UK6 - Contract Award Notice
TenderUpdate

28 Oct 2025 at 18:28

UK4 - Tender Notice
TenderUpdate

28 Oct 2025 at 15:57

UK4 - Tender Notice
Tender

28 Oct 2025 at 15:04

UK4 - Tender Notice
Planning

21 Aug 2025 at 15:37

UK3 - Planned Procurement Notice
Planning

07 Apr 2025 at 15:55

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Transport for Greater Manchester (TfGM) has appointed a partner to provide and maintain bus and Metrolink shelters and manage advertising across Greater Manchester. The work covers designing, supplying and installing bus shelters and 153 Metrolink shelters; planned and reactive maintenance; refurbishment and replacement; and removal or relocation where required. The partner will clean bus shelters, but Metrolink cleaning is excluded apart from cleaning poster cases. Advertising services include sales, campaign scheduling and poster installation across shelters and Metrolink sites, excluding vehicles. The partner will also install digital advertising screens owned by TfGM, and provide a helpdesk and digital content management system. Refurbishment includes repairs and replacement of damaged glazing, seating, information cases and lighting. The procurement is a combined service and supply requirement, delivered across Greater Manchester.

The procurement is complete and the award was made to JCDecaux UK Limited on 14 September 2026. The award value is £333 million including VAT as reported in the award; the earlier estimated figure was amended to £333 million excluding VAT and £399.6 million including VAT. The contract is due to run from 1 January 2027 to 31 December 2041, with the possibility of additional purchases and an extension. TfGM used an open competitive flexible procedure with a single supplier for the full requirement. Two suppliers submitted valid final tenders. Evaluation weighted quality at 50%, price at 40% and social value at 10%. The procurement was above the relevant threshold; suppliers could submit electronically in English. The contract includes rights to request additional assets or shelter technologies at TfGM’s discretion.

For a future requirement from TfGM, a credible supplier would need to deliver an integrated, large-scale shelter and advertising operation rather than a single maintenance service. Relevant capabilities include designing, supplying and installing bus and Metrolink shelters; refurbishment and replacement; planned and responsive maintenance and cleaning; and managing removal or relocation. The successful model also combines advertising sales and campaign delivery across multiple formats with digital-screen installation, content management and operational support. Suppliers would need to maintain assets to a consistent standard, handle reactive incidents, and operate against service-level agreements and key performance indicators. Commercial performance in advertising is central: the partner must optimise revenue, report yield and occupancy, support audit and provide real-time data. Quality and social value together carried more evaluation weight than price, so strong service delivery and demonstrable social value would be important alongside competitive commercial and revenue proposals. The opportunity is suitable for SMEs, but the single-provider, full-turnkey scope requires substantial breadth and delivery capacity.

How relevant is this notice?

Notice Information

Notice Title

TFGM - Shelter Provision and Advertising

Notice Description

TfGM's vision for the future shelter estate is to transform, modernise and enhance the passenger waiting environment underpinned by a new partnership operating model that is fiscally sustainable, optimising the capital expenditure and operational costs whilst maximising revenue through advertising. Future shelters will focus on key pain points for our customers including safety, accessibility, convenience and travel information and may include enhancements such as seating, lighting, digital advertising, solar and low energy lighting and screen technologies where appropriate. The general principles of the Metrolink waiting environment should be what we aim to replicate on bus, with cleaning and maintenance regimes to ensure that the assets are presentable and maintained to a high standard. Shelters provide a valuable revenue stream for the organisation through advertising. Revenue is fundamental to the success of the future partnership, TfGM will work collaboratively with the new partner to mobilise digital advertising, innovate and push the boundaries for commercial optimisation. As part of the deliverables included within the contract, a shelter refurbishment programme will be delivered for the existing estate, the partner shall undertake a range of activities tailored to each shelter's condition. This includes graffiti removal, structural repairs and joint resealing, surface treatments with anti-graffiti finishes, replacement of damaged glazing, seating and information cases will be replaced. Lighting systems will be installed using LED technology, and advertisement panels will be maintained to IP65 standards to prevent water ingress. All fixings will be inspected and replaced as required, and branding will be updated in line with TfGM specifications. These works aim to ensure shelters are safe, functional, and visually consistent with TfGM's service standards. The procurement exercise will result in the appointment of a new partner that will be responsible for supplying and installing new shelters and digital screens; refurbishment, removal and relocations and securing advertising revenue for the relevant sites; the cleaning of specified sites and maintenance of the expanded TFGM estate. Core Scope Design, Supply & Installation Services * Design, supply, and installation of new bus shelters (replace existing and install at new locations), with initial locations defined and future installations determined closer to implementation. * Design, supply, and installation of 153 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network. Shelter Cleaning Services * Planned and reactive cleaning services are provided for all new and existing bus shelters. Cleaning is limited exclusively to poster cases located on the 153 Metrolink shelters (standard and bespoke) situated along designated lines within the Bee Network. The cleaning of the 153 Metrolink shelters is excluded from this contract. All works are agreed on a cyclical basis to ensure a consistent standard is achieved with an agreed reactive service for any incidents. All services are managed using documented service levels agreements and key performance indicators. Maintenance Services * Planned and reactive maintenance applies to both new and existing bus shelters across the bus shelter estate. * Planned and reactive maintenance applies to 153 Metrolink shelters (standard and bespoke) to include all glazing, furniture (poster cases, benches, perches), associated fixings, metalwork, and paintwork on specified Metrolink lines across the Bee Network. All works are agreed on a cyclical basis to ensure a consistent standard is achieved with an agreed reactive service for any incidents. All services are managed using documented service levels agreements and key performance indicators Refurbishment Services * Refurbishment of the existing bus shelter estate and 106 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network to reinstate to "as new" condition. * Retrofitting of a bus stop pole and plate onto a shelter (where feasible at locations where the pole and plate are located next to an existing shelter). These will be managed and delivered on agreed level of specification to reinstate to as new condition. All works will be managed by utilising the agreed KPI and SLA included within the contract terms. Shelter Replacement Services * Replacement of the existing bus shelters 263 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network. These will be managed and delivered on agreed level of specification to reinstate to as new condition. Shelter Adjustments * Shelter adjustments, such as removal, relocation of existing bus shelters across the bus shelter estate. * Shelter adjustments, such as removal, of the existing 263 Metrolink shelters (standard and bespoke) on specified Metrolink lines across the Bee Network. (note: relocations will be included in the contract as an option if required by TfGM at a later stage) These will be managed and delivered through the existing business as usual process within the Facilities Management and Metrolink teams. Paper Advertising * Advertising management, on shelters and interchanges including sales, campaign scheduling, and poster installations across bus shelters and whole of the Metrolink network, except vehicles, with the objective of maximising gross advertising revenue. Due to the significance of revenue delivery within the contract the contract includes a robust mechanism (termination right for gross revenue) to ensure TfGM's Return on Investment including reporting requirements and the ability to audit accounts. TfGM will have real time access to data and will be provided with periodic reports (per advertising format and mode) outlining yield performance, sales occupancy/voidage. Key Performance Indicators include ensuring that advertising displays remain live and displaying advertising content upwards of 90% of the time. Digital Advertising * Installation of digital advertising screens provided by the partner (paid for and owned by TfGM) at strategic locations. Operational Support * Including a dedicated helpdesk and a content management system for digital advertisements.

Lot Information

Lot 1

Options: The right to additional purchases while the contract is valid. TfGM may become responsible for railway stations and parts of the railway network in Grater Manchester. TfGM reserves the right to grant additional rights in respect of those assets as set out in the PSQ and ITN. In addition, in respect of additional features and technologies relating to shelters, TfGM reserves the right to request proposals for the same as set out in Question 1 Appendix 1 relating to Shelter Design Requirements. All additional purchases are at TFGM discretion.

Planning Information

An RFI was issued in relation to this project on 14th April 2023 with a response date of 14th May 2023. TFGM received 6 responses to this RFI. TFGM is committed to ensuring the market engagement undertaken in regard to this project is fair, open and transparent. We intend to host a supplier engagement session on 8th May at 12pm to provide further information on the upcoming tender and answer any questions that suppliers may have. To attend please send your interest to procurement@tfgm.com with the wording 'TFGM - OOH Shelter Provision and Advertising Supplier Engagement' in the title. Please tell us who from your organisation will be attending so we can ensure the correct email addresses are added to the invite.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe43
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/101115-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

79 - Business services: law, marketing, consulting, recruitment, printing and security

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

22462000 - Advertising material

44212321 - Bus shelters

45213315 - Bus-stop shelter construction work

45233293 - Installation of street furniture

50000000 - Repair and maintenance services

79341000 - Advertising services

90910000 - Cleaning services

Notice Value(s)

Tender Value
£333,000,000 £100M-£1B
Lots Value
£333,000,000 £100M-£1B
Awards Value
£333,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
26 Oct 2026Today
Submission Deadline
3 Dec 2025Expired
Future Notice Date
30 Sep 2025Expired
Award Date
14 Sep 20261 months ago
Contract Period
1 Jan 2027 - 31 Dec 2041 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for Greater Manchester
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 3BG
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
TLD3 Greater Manchester
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

JCDecaux UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...