Notice Information
Notice Title
L25013-T-SG - Customer Data Unification Platform
Notice Description
LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA's guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal.
Lot Information
Lot 1
LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA's guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal. Additional information: Please see tender documents.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0507e3
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/017128-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
64 - Postal and telecommunications services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48480000 - Sales, marketing and business intelligence software package
48482000 - Business intelligence software package
48610000 - Database systems
48611000 - Database software package
48613000 - Electronic data management (EDM)
48614000 - Data-acquisition system
64216110 - Electronic data exchange services
72000000 - IT services: consulting, software development, Internet and support
72300000 - Data services
72310000 - Data-processing services
72311100 - Data conversion services
72312100 - Data preparation services
72313000 - Data capture services
72314000 - Data collection and collation services
72316000 - Data analysis services
72322000 - Data management services
72330000 - Content or data standardization and classification services
Notice Value(s)
- Tender Value
- £480,000 £100K-£500K
- Lots Value
- £480,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Apr 202510 months ago
- Submission Deadline
- 16 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON LUTON AIRPORT OPERATIONS LIMITED
- Contact Name
- Not specified
- Contact Email
- shannen.gillingwater@ltn.aero
- Contact Phone
- +44 1582405100
Buyer Location
- Locality
- LUTON
- Postcode
- LU2 9NU
- Post Town
- Luton
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH21 Luton
- Delivery Location
- TLH21 Luton
-
- Local Authority
- Luton
- Electoral Ward
- Vauxhall
- Westminster Constituency
- Luton South and South Bedfordshire
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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