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Contract Timeline
- Publication Date
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25th April 2025 15:20:27 PM
- Tender Deadline
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16th May 2025 11:00:00 AM Expired
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Contract Summary
LLA has the aim of delivering seamless & personalised guest experiences at every touchpoint that drive value for the guests and the business. In order to meet this ambition, LLA requires a suitably experienced and technologically capable Customer Data Platform provider to unify LLA’s guest data into a single customer view, ingest relevant contextual data from the operation and third parties to orchestrate personalised, contextually relevant and useful guest experiences delivered seamlessly across existing and new touchpoints as they are developed. This contract would be awarded for a six-year period. This will be subject to good performance of the supplier and success of the platform, that it continues to be market leading and meets the evolving requirements of LLA & our guests. For further details, please see the tender documentation available via the procurement portal.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-0507e3
- Publication Source
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Find a Tender Service
- Procurement Stage
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Tender
- Procurement Method
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Selective
- Procurement Method Details
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Negotiated Procedure With Prior Call For Competition
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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72300000
- CPV Division(s)
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72 - IT services: consulting, software development, Internet and support
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Awarding Authority
LONDON LUTON AIRPORT OPERATIONS
- Buyer Name
- Buyer Email
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shannen.gillingwater@ltn.aero
- Buyer Phone
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+44 1582405100
- Buyer Address
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Percival House, Percival Way
Luton
LU2 9NU
United Kingdom