Planning

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ

SURREY & BOARDERS PARTNERSHIP NHS ON BEHALF OF NHS COMMERCIAL SOLUTIONS

This public procurement record has 2 releases in its history.

PlanningUpdate

01 Aug 2025 at 12:36

Planning

31 Jul 2025 at 13:10

Summary of the contracting process

The procurement process initiated by Surrey & Borders Partnership NHS on behalf of NHS Commercial Solutions involves a preliminary market engagement for a framework concerning Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services. This exercise is designed to gather supplier insights and is open until 8th August 2025. The procurement is in the planning stage, and aims to refine requirements for a tender that spans the entirety of the United Kingdom, covering various regions such as UKJ, UKN, UKM, and others. The main procurement category is services under an open procedure, with the contract period starting on 19th January 2026 and potentially extending to 2034. This framework agreement is set to be above the financial threshold with an estimated gross value of £480 million.

This procurement presents substantial opportunities for businesses involved in IT services, voice recognition, and transcription solutions, particularly those utilising AI technology. SMEs are particularly encouraged to participate, as the framework is inclusive of multiple lots conducive to different solution providers. Businesses specialising in software development, audio and data services, or consultancy related to these technologies are well-suited to compete. Engaging in this framework can provide a significant growth avenue, ensuring compliance with evolving regulations and alignment with NHS initiatives, thus enhancing business offerings and market presence.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ

Notice Description

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback

Planning Information

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05165b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045235-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

32332100 - Dictating machines

32342450 - Voice recorders

32344110 - Voice-logging system

48311000 - Document management software package

48314000 - Voice recognition software package

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72212000 - Programming services of application software

72212314 - Voice recognition software development services

72250000 - System and support services

72268000 - Software supply services

72300000 - Data services

72317000 - Data storage services

72610000 - Computer support services

72800000 - Computer audit and testing services

79550000 - Typing, word-processing and desktop publishing services

79551000 - Typing services

Notice Value(s)

Tender Value
£400,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
6 Oct 2025Expired
Award Date
Not specified
Contract Period
19 Jan 2026 - 18 Jan 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SURREY & BOARDERS PARTNERSHIP NHS ON BEHALF OF NHS COMMERCIAL SOLUTIONS
Contact Name
nhscs.digital@nhs.net
Contact Email
nhscs.digital@nhs.net
Contact Phone
01306 64 6822

Buyer Location

Locality
DORKING
Postcode
RH4 1XA
Post Town
Redhill
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLL1 West Wales and The Valleys, TLL14 South West Wales, TLL2 East Wales, TLM Scotland, TLM5 North Eastern Scotland, TLM7 Eastern Scotland, TLM8 West Central Scotland, TLM9 Southern Scotland, TLN Northern Ireland, TLN0 Northern Ireland

Local Authority
Mole Valley
Electoral Ward
Dorking North
Westminster Constituency
Dorking and Horley

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05165b-2025-08-01T13:36:29+01:00",
    "date": "2025-08-01T13:36:29+01:00",
    "ocid": "ocds-h6vhtk-05165b",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PLDZ-3358-YMVH",
            "name": "Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLDZ-3358-YMVH"
            },
            "address": {
                "streetAddress": "The Atrium, Curtis Road",
                "locality": "Dorking",
                "postalCode": "RH4 1XA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ26"
            },
            "contactPoint": {
                "name": "nhscs.digital@nhs.net",
                "email": "nhscs.digital@nhs.net",
                "telephone": "01306 64 6822"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.commercialsolutions-sec.nhs.uk/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PLDZ-3358-YMVH",
        "name": "Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback",
                "dueDate": "2025-08-08T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "044776-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/044776-2025",
                "datePublished": "2025-07-31T14:10:33+01:00",
                "format": "text/html"
            },
            {
                "id": "045235-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/045235-2025",
                "datePublished": "2025-08-01T13:36:29+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C361880",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ",
        "description": "NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72300000",
                        "description": "Data services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79550000",
                        "description": "Typing, word-processing and desktop publishing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72250000",
                        "description": "System and support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72000000",
                        "description": "IT services: consulting, software development, Internet and support"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212314",
                        "description": "Voice recognition software development services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72800000",
                        "description": "Computer audit and testing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32332100",
                        "description": "Dictating machines"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48900000",
                        "description": "Miscellaneous software package and computer systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72212000",
                        "description": "Programming services of application software"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72268000",
                        "description": "Software supply services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72610000",
                        "description": "Computer support services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "72317000",
                        "description": "Data storage services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48517000",
                        "description": "IT software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79551000",
                        "description": "Typing services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32344110",
                        "description": "Voice-logging system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32342450",
                        "description": "Voice recorders"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48311000",
                        "description": "Document management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48314000",
                        "description": "Voice recognition software package"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKN",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKN0",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM5",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM7",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM8",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM9",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL14",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL2",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKN",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKN0",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM5",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM7",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM8",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKM9",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL1",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL14",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL2",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 480000000,
            "amount": 400000000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-01-19T00:00:00Z",
                    "endDate": "2028-01-18T23:59:59Z",
                    "maxExtentDate": "2034-01-18T23:59:59Z"
                },
                "hasRenewal": true,
                "status": "planned"
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-06T23:59:59+01:00"
        },
        "status": "planned",
        "amendments": [
            {
                "id": "045235-2025",
                "description": "to specify the procurement portal being used for the PME."
            }
        ]
    },
    "language": "en"
}