Planning

Primary Care Support Services

NHS ENGLAND, LEEDS

This public procurement record has 2 releases in its history.

Planning

22 May 2025 at 11:39

UK2 - Preliminary Market Engagement Notice
Planning

22 May 2025 at 10:46

UK1 - Pipeline Notice
Summary of the contracting process

NHS England, based in Leeds, is undertaking preliminary market engagement to procure Primary Care Support Services, specifically focusing on Administration Services. This initiative, classified under administrative healthcare and related services, aims to streamline primary care delivery across England, including payment, registration, and medical records administration. The procurement process is currently in the planning stage, with key activities and engagement details scheduled on May 22, 2025. Interested suppliers are invited to participate in an online webinar on June 3, 2025, with registration closing by noon on June 2, 2025. The tender provides opportunities for businesses that can deliver administrative and back-office functions to establish a long-term working relationship.

This procurement offers a promising avenue for business growth, particularly for small and medium-sized enterprises (SMEs) skilled in administrative healthcare services and related IT solutions. The tender spans crucial industry categories such as healthcare administration, pension services, and accounting, with a projected contract value of £350 million. Given the comprehensive nature of these support services, businesses that excel in efficient service delivery and can adapt to the evolving needs of primary care contractors, like GPs and pharmacists, will find this opportunity advantageous. The contract period is set to begin in September 2026 and extends up to August 2036, offering sustained business engagement for successfully competing suppliers.

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Notice Information

Notice Title

Primary Care Support Services

Notice Description

NHS England are conducting pre-market engagement for Primary Care Support Services: Administration Services The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services: * Service one: Administration Services Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are: * Payment Services (GP, Ophthalmic & Pharmacy contractors) * GP Pensions Administration Services * Patient Registration Services * Medical Records Administrations and Movement Services * Medical and Controlled Stationary Supplies Delivery Services * National Performers Lists Administration Services * Pharmacy Market Entry Administration Services

Planning Information

NHS England are conducting pre-market engagement for Primary Care Support Services: Administration Services Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England will be holding an online webinar on the 03 June 20205 (am) where interested suppliers will gain further insight to the procurement. At this stage, interested suppliers are invited to register their interests for the event by completing the attached webinar registration form and submitting a signed Non-Disclosure Agreement (NDA) provided by NHS England which can be found in the documents section of this project. Registration for the online event will close on the 2nd June 2025 at 12: 00 hours. Please note that NHS England has limited attendees at the event to 3 participants per organisation. Invites to the event will be sent by 17:00 on the 2nd June 2025 to suppliers which have: 1. Successfully registered their interests by completing and returning the webinar registration contact details table in section 7 of Appendix A: Instructions document; and 2. Successfully completed and returned the signed NDA. The NDA and registration must be uploaded and submitted electronically via the Health Family eCommercial Portal by 12:00 hours on 02 June 2025. Request For Information (RFI) documentation and further instructions will be made available to all eligible suppliers after the webinar via the portal. Please see attached documentation for further information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051d21
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024749-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

66520000 - Pension services

72212983 - Development software development services

75122000 - Administrative healthcare services

79210000 - Accounting and auditing services

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
£350,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jan 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND, LEEDS
Contact Name
Kaysha Maynard
Contact Email
england.commercialqueries@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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