Award

TFW - Provision of Rail Major Incident Command Training and Exercising

TRANSPORT FOR WALES

This public procurement record has 2 releases in its history.

Award

20 Oct 2025 at 12:47

Tender

11 Jul 2025 at 17:06

Summary of the contracting process

Transport for Wales has recently completed the award stage of a public procurement process for the "Provision of Rail Major Incident Command Training and Exercising," aimed at enhancing rail industry incident management. The contract was signed on 17th October 2025 and will commence on 20th October 2025, running until 31st March 2027, with potential for a 12-month renewal. This procurement, undertaken via an open competition under the Procurement Act 2023, seeks a training provider to deliver competency-based training for 50 participants including strategic and tactical incident commanders. The training will focus on aligning with Transport for Wales' Major Incident Response Plan and includes both theoretical learning and practical exercises. The process was managed by Transport for Wales, a sub-central government public authority located in Pontypridd, UK, with Serco Limited successfully awarded the contract to provide the services.

This tender presents significant opportunities for businesses within the education and training sectors, particularly those specialising in personnel-training services. Companies with expertise in developing training programmes aligned with major incident management for the rail industry stand to benefit from this contract. It offers an excellent growth opportunity for large-scale training providers to enhance their portfolios with public sector projects and deepen their industry-specific capabilities. Businesses well-suited to compete in similar tenders include those with a robust track record in safety and standards training, and those capable of delivering complex, multi-agency environment training programmes. This tender not only strengthens the bidder's relationship with Transport for Wales but also provides exposure to high-level strategic training critical to the UK rail infrastructure.

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Notice Title

TFW - Provision of Rail Major Incident Command Training and Exercising

Notice Description

Transport for Wales (TfW), (the Contracting Authority) is carrying out a procurement advertised in the Find a Tender Service (FTS), via Sell2Wales, under the Open Procedure of the Procurement Act 2023 to procure Rail Major Incident Command training and exercising under the TfW Goods and Services Terms and Conditions. The maximum permitted term of the contract is 3 years and the anticipated commencement date is October 2025.The rail industry within the UK face a range of threats, hazards and operational challenges that have the potential to jeopardise its ability to run services, safely and securely and to uphold customer confidence.We recognise that any disruption to the services we provide caused by a major incident, needs to be dealt with as quickly and efficiently as possible by competent incident commanders.To ensure there is a level of consistency and excellence in rail major incident command provision in TfW. We require a training provider to work with us to develop and deliver a competency-based training programme that is aligned to the TfW Major Incident Response Plan.The training will provide our strategic and tactical incident commanders with knowledge, skills and understanding in relation to managing a rail major incident, specifically in relation to TfW as a Train Operating Company. To achieve this, the training will need to include both theoretical learning and simulated exercising.The training will be for 50 people, consisting of the Strategic (Directors) and Tactical (Senior Managers) that provide 24/7 incident management cover via an on-call Rota and other roles that are relevant.Key objectives for the learning:a. Demonstrate an understanding of rail and multi-agency command structures based on Incident Definition matrix and key roles. b. Set and communicate strategic objectives and regularly review. c. Utilise strategic objectives to develop a Tactical Plan. d. Use the JESIP JDM to make and justify command decisions. e. Utilise the TfW Major Incident Action Cards to assist in establishing command structure and supporting roles. f. Demonstrate familiarity with the JESIP principals and requirements to resource multi-agency SCG's and TCG's. g. Demonstrate awareness of Humanitarian Assistance structures and how TfW assist with the Rail Incident Care Teams. h. Demonstrate awareness of the requirements and impacts of preserving evidence and investigations in relation to rail and the requirements of the RAIB and ORRi. Demonstrate awareness of the need for document control and logging. j. Familiarise delegates with the recovery process and the impacts on customers and staff. k. Alignment with legislation, leading practice and guidelines with specific reference to guidance and other relevant documentation from the Rail Safety and Standards Board and Rail Delivery Group. l. An understanding of working in a Multi-agency environment

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055e0d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066724-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

92 - Recreational, cultural and sporting services


CPV Codes

79632000 - Personnel-training services

80000000 - Education and training services

92312212 - Services related to the preparation of training manuals

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
£100,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£75,566 Under £100K

Notice Dates

Publication Date
20 Oct 20254 months ago
Submission Deadline
25 Jul 2025Expired
Future Notice Date
Not specified
Award Date
16 Oct 20254 months ago
Contract Period
19 Oct 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Contact Name
Not specified
Contact Email
procurement.help@tfwrail.wales
Contact Phone
Not specified

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

SERCO

Open Contracting Data Standard (OCDS)

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