Planning

Customer Image Capture Service

NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Planning

09 Sep 2025 at 13:50

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Nottingham Community Housing Association Limited is initiating a procurement process for a Customer Image Capture Service within the services industry category. This tender, currently in the planning stage, is focused on the soft market testing for enabling the association to efficiently gather and process customer-submitted photographs related to repair reports. This initiative is being conducted in Nottingham, UK, with the response deadline set for 10th October 2025. Interested parties should participate via the In-Tend portal. The planning stage suggests that this procurement process is in its initial phase, with future stages likely to follow as the association completes its market engagement.

This tender presents significant opportunities for businesses specialising in image-processing and customer relationship management (CRM) software, as well as those providing customer-care services and survey solutions. Small and medium-sized enterprises (SMEs) focusing on technology-driven solutions for data capture and processing will find this opportunity particularly suited to their offerings. The contract period is anticipated to span from 2nd February 2026 to 1st February 2028, offering a substantial engagement period for successful participants. Engaging in such tender processes not only facilitates business growth through contractual partnerships but also enhances exposure to the public sector market.

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Notice Information

Notice Title

Customer Image Capture Service

Notice Description

Nottingham Community Housing Association (NCHA) will be inviting Soft market testing returns from organisations for the provision of Customer Image Capture. The purpose of this service is to enable NCHA to quickly and easily gather photographs from customers of repairs being reported. With the image being easily linked to the created job number within our MRI repairs platform. The photo must be accessible for our colleagues and be provided to our operative mobile devices in advance of a job being carried out. Please request the documentation via the In-Tend portal, and submit your response by 5pm on the 10th of October 2025.

Planning Information

Customer Image Capture Service - Soft Market Testing

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0596d1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055070-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

24 - Chemical products

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22315000 - Photographs

24931210 - Photographic developers

48328000 - Image-processing software package

48445000 - Customer Relation Management software package

72212328 - Image-processing software development services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

79342320 - Customer-care services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
9 Sep 20256 months ago
Submission Deadline
Not specified
Future Notice Date
10 Oct 2025Expired
Award Date
Not specified
Contract Period
2 Feb 2026 - 1 Feb 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG11 8PY
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
Not specified
Local Authority
Nottingham
Electoral Ward
Clifton East
Westminster Constituency
Nottingham South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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