Award

Telephony and Resilience

PORTSMOUTH WATER LIMITED

This public procurement record has 2 releases in its history.

Award

18 Mar 2026 at 12:22

Tender

17 Oct 2025 at 18:05

Summary of the contracting process

Portsmouth Water Limited is undertaking a significant procurement process to enhance its Telephony and Resilience capabilities. The procurement, initiated under the UK legislative framework 2023/54, will transition the organisation from PSTN lines to a secure, enduring digital communication infrastructure across its 48 sites. This project is pivotal for critical national infrastructure and aims to meet operational and IT needs from 2026 until at least 2030, with potential extension up to 2035. Tender submission for the competitive flexible procedure closed on 31 October 2025, with a contract award scheduled by 14 November 2025. The scope of work includes enabling seamless connectivity and prioritising critical data traffic, ensuring service reliability across Portsmouth Water's sites in the United Kingdom.

This procurement presents business growth opportunities for suppliers capable of delivering robust telecommunications solutions, particularly those skilled in managing wide area networks and dedicated business telephone systems. Companies with expertise in implementing secure digital communication infrastructure and strong collaborative abilities will find this tender attractive. Given the critical infrastructure focus and the objective of establishing a singular supply chain provider, large-scale enterprises with a track record in utility services are especially suited to compete in this tender. The project not only offers a lucrative financial opportunity, with a gross value of £3,600,000, but it also allows the successful supplier to establish long-term partnerships, extending to future business plan periods with renewal options up to five additional years.

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How relevant is this notice?

Notice Title

Telephony and Resilience

Notice Description

1.2.1PWL wishes to let a Contract to improve and extend its Telephony & Resilience capability. 1.2.2This procurement is to provide Portsmouth Water with a Supplier capable of providing the goods and services required to satisfy PW's move away from PSTN lines to a more secure and longer lasting solution. 1.2.3The initial work required under the contract must be complete by January 2027. 1.2.4PWL requires a robust and secure digital communication infrastructure that ensures reliable connectivity across all designated Portsmouth Water sites, providing the continuous and secure connectivity required for Critical National Infrastructure. 1.2.5The Goods and Services required will support PWL's Operational and Information Technology needs at least until August 2030 and potentially to August 2035. A more detailed discussion on the needs of PWL is contained in the Scope document 1.2.6The Contractor will be expected to collaborate with existing suppliers, where required by PW and to work with PWL on establishing a single supply chain provider without any interruption to the existing service. 1.2.7Portsmouth Water and the Contractor will implement a Service Level Agreement. This comprehensive SLA will guarantee responsive support for any issues related to the communication network, safeguarding the continuity of Portsmouth Water's core service delivery at all times. 1.2.8The provided communication network shall facilitate seamless point-to-point connectivity between all Portsmouth Water's approximately 48 sites, as outlined in the Scope Document 1.2.9The network shall be capable of segregating, prioritising, and reliably supporting data traffic generated by critical systems, including but not limited to: Telemetry (GEOSCADA), CCTV, solar arrays, and inter-site operational process data.

Lot Information

Lot 1

Renewal: 5 years (aligned to PWL business plan periods (AMP) with option to extend for a further 5 year

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cf4e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/024544-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

32250000 - Mobile telephones

32412000 - Communications network

32412100 - Telecommunications network

32430000 - Wide area network

32510000 - Wireless telecommunications system

32551400 - Telephone network

45314200 - Installation of telephone lines

64200000 - Telecommunications services

64211000 - Public-telephone services

64214000 - Dedicated-business telephone network services

64215000 - IP telephone services

72315000 - Data network management and support services

72720000 - Wide area network services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
£3,000,000 £1M-£10M
Awards Value
£3,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Mar 20261 months ago
Submission Deadline
24 Oct 2025Expired
Future Notice Date
Not specified
Award Date
12 Mar 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PORTSMOUTH WATER LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAVANT
Postcode
PO9 1LG
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLJ South East (England)

Local Authority
Havant
Electoral Ward
Havant St Faith's
Westminster Constituency
Havant

Supplier Information

Number of Suppliers
1
Supplier Name

VYSIION

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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