Tender

Telephony and Resilience

PORTSMOUTH WATER LIMITED

This public procurement record has 1 release in its history.

Tender

17 Oct 2025 at 18:05

Summary of the contracting process

Portsmouth Water Limited is seeking to award a contract titled "Telephony and Resilience," aiming to enhance its Telephony & Resilience capabilities. The procurement process, managed under a competitive flexible procedure, is in the tender stage, with submissions to be made electronically by 31st October 2025. This procurement falls under the category of telecommunications and involves work across multiple locations, centred in Havant, United Kingdom. The contract's framework agreement is structured to provide a master services agreement for package call-offs, with the contract period running from March 2026 to March 2031, and a potential extension up to 2036. The total contract value is estimated at £3,000,000 and will encompass the delivery and maintenance of a secure communication network for Portsmouth Water's critical infrastructure needs.

This tender presents significant opportunities for businesses in the telecommunications and IT service sectors, particularly those with expertise in digital communication infrastructure. Companies capable of developing robust, secure networks and willing to collaborate with existing suppliers stand to gain considerably from this contract. With Portsmouth Water requiring support for operational and information technology needs potentially to 2035, the contract provides a stable revenue stream and opportunities to establish long-term relationships in the utilities sector. Businesses with capabilities in telecommunications services, network management, and critical infrastructure support will be well-suited to compete for this comprehensive project.

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Notice Title

Telephony and Resilience

Notice Description

1.2.1PWL wishes to let a Contract to improve and extend its Telephony & Resilience capability. 1.2.2This procurement is to provide Portsmouth Water with a Supplier capable of providing the goods and services required to satisfy PW's move away from PSTN lines to a more secure and longer lasting solution. 1.2.3The initial work required under the contract must be complete by January 2027. 1.2.4PWL requires a robust and secure digital communication infrastructure that ensures reliable connectivity across all designated Portsmouth Water sites, providing the continuous and secure connectivity required for Critical National Infrastructure. 1.2.5The Goods and Services required will support PWL's Operational and Information Technology needs at least until August 2030 and potentially to August 2035. A more detailed discussion on the needs of PWL is contained in the Scope document 1.2.6The Contractor will be expected to collaborate with existing suppliers, where required by PW and to work with PWL on establishing a single supply chain provider without any interruption to the existing service. 1.2.7Portsmouth Water and the Contractor will implement a Service Level Agreement. This comprehensive SLA will guarantee responsive support for any issues related to the communication network, safeguarding the continuity of Portsmouth Water's core service delivery at all times. 1.2.8The provided communication network shall facilitate seamless point-to-point connectivity between all Portsmouth Water's approximately 48 sites, as outlined in the Scope Document 1.2.9The network shall be capable of segregating, prioritising, and reliably supporting data traffic generated by critical systems, including but not limited to: Telemetry (GEOSCADA), CCTV, solar arrays, and inter-site operational process data. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Havant:-Mobile-telephones./F9V93M2ZYC To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/F9V93M2ZYC

Lot Information

Lot 1

Renewal: 5 years (aligned to PWL business plan periods (AMP) with option to extend for a further 5 year

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05cf4e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066522-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

45 - Construction work

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

32250000 - Mobile telephones

32412000 - Communications network

32412100 - Telecommunications network

32430000 - Wide area network

32510000 - Wireless telecommunications system

32551400 - Telephone network

45314200 - Installation of telephone lines

64200000 - Telecommunications services

64211000 - Public-telephone services

64214000 - Dedicated-business telephone network services

64215000 - IP telephone services

72315000 - Data network management and support services

72720000 - Wide area network services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
£3,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 20254 months ago
Submission Deadline
24 Oct 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Mar 2026 - 2 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PORTSMOUTH WATER LIMITED
Contact Name
David Gilmour
Contact Email
david.gilmour@portsmouthwater.co.uk
Contact Phone
Not specified

Buyer Location

Locality
HAVANT
Postcode
PO9 1LG
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLJ South East (England)

Local Authority
Havant
Electoral Ward
Havant St Faith's
Westminster Constituency
Havant

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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