Planning

The Provision of a Continuing Healthcare (CHC) Digital System on behalf of NHS South West London ICB

NHS SOUTH WEST LONDON INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

PlanningUpdate

10 Nov 2025 at 16:45

UK2 - Preliminary Market Engagement Notice
Planning

21 Oct 2025 at 09:31

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The NHS South West London Integrated Care Board is seeking to procure a Digital End-to-End Patient System to enhance their Continuing Healthcare (CHC) processes. This market engagement invitation is currently at the planning stage, and focuses on services within the software package and information systems industry category. The location is primarily in the United Kingdom, with significant activity centred around London. The latest update to this procurement process was recorded on 10 November 2025, with a key deadline for submitting the market engagement questionnaire set for 20 November 2025. Interested parties are directed to register and access the tender documentation via SAP Ariba.

This procurement presents substantial opportunities for businesses specialising in data management services, software development, and records management, particularly those capable of integrating with existing NHS digital services. Businesses with expertise in providing unified digital solutions to improve workflow efficiencies and facilitate better compliance with national NHS standards could find this tender particularly beneficial. The contract, valued at approximately £100,000 with a gross amount of £120,000 and spanning from October 2026 to September 2029, offers not only a financially rewarding opportunity but also a chance to contribute to significant improvements in patient care and organisational efficiency within the NHS framework.

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Notice Information

Notice Title

The Provision of a Continuing Healthcare (CHC) Digital System on behalf of NHS South West London ICB

Notice Description

The aim of this procurement is to source and implement a Digital End-to-End Patient System specifically tailored to streamline the Continuing Healthcare (CHC) assessment and management process. The system should enable improved data sharing, automated workflows, and full lifecycle visibility of CHC cases, from referral to eligibility decision, care planning, and review. Key Objectives: * Improve efficiency and consistency in CHC case management. * Ensure compliance with national standards and NHS CHC Framework. * Reduce administrative burden on staff through automation and digitisation. * Enhance patient experience through transparency, accessibility, and timely communication. * Facilitate robust performance reporting and data analytics.

Planning Information

NHS South West London Integrated Care Board (SWL ICB) are inviting suitably experienced and capable providers to submit a response to this market engagement questionnaire and expressions of interest for this potential contract. Currently, CHC assessments and reviews rely heavily on fragmented systems (e.g., paper records, spreadsheets, and siloed databases), leading to: • Inefficiencies in workflow and communication • Delays in eligibility decisions • Difficulty in tracking case status and accountability • Poor audit trails and non-compliance risks • Limited integration with other NHS digital services (e.g., NHS Spine, Shared Care Records) This procurement is intended to replace outdated or disjointed processes with a unified digital solution, providing transparency, auditability, and operational efficiency aligned with NHS digital transformation priorities. To download the tender documentation, please login and register at SAP Ariba on the below link. Please note the documents are free of charge to access: https://discovery.ariba.com/rfx/23558392 The deadline for submitting the questionnaire is 20 November 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05d079
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072548-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48000000 - Software package and information systems

72322000 - Data management services

79996100 - Records management

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
20 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH WEST LONDON INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
diane.kelly@swlondon.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW19 1RH
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Merton
Electoral Ward
Wimbledon Town & Dundonald
Westminster Constituency
Wimbledon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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