Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Telephony Systems Support & Maintenance and Software Assurance

East Riding of Yorkshire Council

This public procurement record has 3 releases in its history.

Award

08 May 2026 at 11:52

UK7 - Contract Details Notice
Award

03 Feb 2026 at 16:11

UK6 - Contract Award Notice
Award

30 Jan 2026 at 14:02

UK5 - Transparency Notice
Summary of the contracting process

The East Riding of Yorkshire Council has completed the procurement process for the renewal of support, maintenance, and software assurance services for its telephony systems. The procurement, which was conducted via a direct award method, has been awarded to ASPIRE TECHNOLOGY SOLUTIONS LTD, located in Gateshead, United Kingdom. This contract, valued at £420,000 gross (£350,000 net), was deemed necessary to ensure the continued efficient operation of the Council's technological infrastructure, indicating technical reasons and the potential for significant disruption if a new supplier were engaged. The procurement process is within the industry category of IT services, software systems, and telecommunication equipment, and encompasses a contract period from 1st April 2026 to 31st March 2028, with options for additional licensing and functionality purchases if needed. The formal award was noted as active on 8th May 2026.

This tender offers valuable opportunities for businesses specializing in IT services, telecommunication, and software package solutions, particularly those with expertise in public sector applications. Companies capable of seamlessly integrating complex systems and providing robust ongoing support would find this contract highly beneficial. Although this procurement was awarded directly due to strategic continuity reasons, understanding the Council's needs can prepare prospective suppliers for similar opportunities in the future, highlighting the importance of establishing and maintaining strong technical capabilities and strategic partnerships with public sector entities.

How relevant is this notice?

Notice Information

Notice Title

Telephony Systems Support & Maintenance and Software Assurance

Notice Description

This requirement is for the renewal of the support. maintenance and software assurance services for the Council's telephony system

Procurement Information

These additional/repeat services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in solution would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-061313
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042425-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£350,000 £100K-£500K
Contracts Value
£350,000 £100K-£500K

Notice Dates

Publication Date
8 May 20263 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
30 Jan 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Riding of Yorkshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEVERLEY
Postcode
HU17 9BA
Postcode Area
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
Not specified
Local Authority
East Riding of Yorkshire
Electoral Ward
St Mary's
Westminster Constituency
Beverley and Holderness

Supplier Information

Number of Suppliers
2
Supplier Names

ASPIRE TECHNOLOGY SOLUTIONS LTD

Aspire Technology Solutions

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...