Telephony Systems Support & Maintenance and Software Assurance

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    "date": "2026-05-08T11:52:24+01:00",
    "ocid": "ocds-h6vhtk-061313",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PZQH-9124-TMLN",
            "name": "East Riding of Yorkshire Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PZQH-9124-TMLN"
            },
            "address": {
                "streetAddress": "Cross Street",
                "locality": "Beverley",
                "postalCode": "HU17 9BA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKE12"
            },
            "contactPoint": {
                "name": "Lee Phipps",
                "email": "procurement@eastriding.gov.uk"
            },
            "roles": [
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            "details": {
                "url": "https://www.eastriding.gov.uk",
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        },
        {
            "id": "GB-PPON-PCWL-7891-TRRX",
            "name": "Aspire Technology Solutions",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PCWL-7891-TRRX"
            },
            "address": {
                "streetAddress": "Pipewell Quay",
                "locality": "Gateshead",
                "postalCode": "NE8 2BJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "email": "dave.maltby@aspirets.com"
            },
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                "vcse": false,
                "publicServiceMissionOrganization": false,
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            }
        },
        {
            "id": "GB-COH-06031628",
            "name": "ASPIRE TECHNOLOGY SOLUTIONS LTD",
            "identifier": {
                "scheme": "GB-COH",
                "id": "06031628"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PCWL-7891-TRRX"
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            ],
            "address": {
                "streetAddress": "Pipewell Quay",
                "locality": "Gateshead",
                "postalCode": "NE8 2BJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC22"
            },
            "contactPoint": {
                "email": "dave.maltby@aspirets.com"
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    "buyer": {
        "id": "GB-PPON-PZQH-9124-TMLN",
        "name": "East Riding of Yorkshire Council"
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        "id": "2318-26",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Telephony Systems Support & Maintenance and Software Assurance",
        "description": "This requirement is for the renewal of the support. maintenance and software assurance services for the Council's telephony system",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "These additional/repeat services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in solution would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.",
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                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
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    "awards": [
        {
            "id": "1",
            "title": "Telephony Systems Support, Maintenance & Software Assurance",
            "status": "active",
            "value": {
                "amountGross": 420000,
                "amount": 350000,
                "currency": "GBP"
            },
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            "additionalProcurementCategories": [
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                    "name": "Aspire Technology Solutions"
                },
                {
                    "id": "GB-COH-06031628",
                    "name": "ASPIRE TECHNOLOGY SOLUTIONS LTD"
                }
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                {
                    "id": "LOT-0000",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "32000000",
                            "description": "Radio, television, communication, telecommunication and related equipment"
                        },
                        {
                            "scheme": "CPV",
                            "id": "48000000",
                            "description": "Software package and information systems"
                        },
                        {
                            "scheme": "CPV",
                            "id": "72000000",
                            "description": "IT services: consulting, software development, Internet and support"
                        }
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                    "deliveryAddresses": [
                        {
                            "region": "UKE12",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
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                            "region": "UKE12",
                            "country": "GB",
                            "countryName": "United Kingdom"
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                            "countryName": "United Kingdom"
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                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "hasOptions": true,
            "options": {
                "description": "There will be the scope to purchase additional licensing and functionality as neccesary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council."
            },
            "relatedLots": [
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                    "id": "008498-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
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            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-02-27T23:59:59Z",
                    "status": "scheduled"
                }
            ],
            "date": "2026-02-03T00:00:00Z",
            "standstillPeriod": {
                "endDate": "2026-02-12T23:59:59+00:00"
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    ],
    "language": "en",
    "contracts": [
        {
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            "hasOptions": true,
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                "description": "There will be scope to purchase additional licensing and functionality as necessary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council."
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                "amount": 350000,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-03-02T00:00:00Z",
            "noAgreedMetricsRationale": "Contract value is below PS5m threshold. Any KPI's will be in line with the maintenance agreement.",
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                    "noticeType": "UK7",
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