Planning

The provision of force control room transformation technology

THE POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE

This public procurement record has 1 release in its history.

Planning

30 Mar 2026 at 07:01

UK3 - Planned Procurement Notice
Summary of the contracting process

The procurement process, currently in the planning stage, is initiated by The Police, Fire and Crime Commissioner for Northamptonshire. This contract, titled "The provision of force control room transformation technology," falls under the goods and services category and is situated in the United Kingdom, specifically in the regions of UKF24 and UKF25. It aims to enhance Northamptonshire Police's Force Control Room Technology Change Programme by delivering a scalable and future-ready technology ecosystem. The procurement method is an open competitive flexible procedure, planned to proceed through multiple stages, including tender, demonstrations, and dialogue, with the final stage's submission deadline estimated by 10th July 2026. This opportunity aims to advance public contact and incident management before the award period concluding on 20th July 2026.

This tender presents a significant opportunity for businesses specialising in software package and information systems, industry-specific software, software implementation services, and security equipment. Ideal candidates would be enterprises capable of developing robust contact centre solutions, capable of integration and scalability, and those who can act as prime contractors with the ability to manage subcontractors. Small and medium-sized enterprises (SMEs) are particularly encouraged, given the suitability criteria, which consider economic and technical capabilities. Successful participation in this tender could lead to substantial growth, with a contract beginning on 3rd August 2026 and extending for a five-year period with potential renewals. This opportunity is strategic for businesses looking to collaborate closely with public sector security and emergency services, potentially influencing national standards and practices.

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Notice Information

Notice Title

The provision of force control room transformation technology

Notice Description

Following a PME exercise earlier in the year Northamptonshire Police are continuing their Force Control Room Technology Change Programme to enhance public contact and optimise incident management. The programme is intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following the period of premarket engagement, the authority is considering our requirements and how these can be best met. Our intention at this stage is to run a competitive flexible procedure covering the following areas: -Contact centre -Capture and analysis -Workforce Management -CRM Please note that these groups include wider functionality and encompasses some of the original 9 capabilities detailed at PME. These can be met either by one supplier or through one supplier as prime with a number of subcontractors. Please note- This notice has a different OCID number to the UK2 PME notice following advice from the Cabinet office. The authority did try and change the procedure on this notice but there is an error when publishing linked notices which the cabinet office are trying to resolve. The PME notice link is shared below for transparency. https://www.find-tender.service.gov.uk/Notice/002368-2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067739
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028825-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK3 - Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

35000000 - Security, fire-fighting, police and defence equipment

48000000 - Software package and information systems

48100000 - Industry specific software package

72263000 - Software implementation services

79512000 - Call centre

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20265 days ago
Submission Deadline
10 Jul 20264 months to go
Future Notice Date
8 May 20262 months to go
Award Date
Not specified
Contract Period
2 Aug 2026 - 2 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELLINGBOROUGH
Postcode
NN8 6GS
Post Town
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF25 North Northamptonshire
Delivery Location
TLF24 West Northamptonshire, TLF25 North Northamptonshire
Local Authority
North Northamptonshire
Electoral Ward
Brickhill and Queensway
Westminster Constituency
Wellingborough and Rushden

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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