Notice Information
Notice Title
First Avanti West Coast Contract for Maintenance and Support of Automatic Passenger Gate Systems
Notice Description
The provision of maintenance and support for automatic ticket gates technology for First Avanti West Coast containing propriety software and hardware.
Procurement Information
The contract for the maintenance and support of the gateline systems is awarded to the Original Equipment Manufacturer (OEM) on the basis that the equipment incorporates proprietary technology and proprietary software that are unique to the manufacturer and not available on the open market. The gatelines rely on OEM-specific hardware, firmware, and software, including control and diagnostic systems that are essential to their safe and reliable operation. Only the OEM has access to the necessary technical documentation, software updates, diagnostic tools, certified spare parts, and specialist support resources required to maintain the systems in accordance with the manufacturer's specifications. Engaging an alternative provider would present a material risk of ineffective or improper maintenance, which could result in equipment failure, safety risks, and operational disruption. This could also introduce unknown and disproportionate cost for the business. The OEM's exclusive knowledge of the design, integration, and operating parameters of the gatelines is critical to ensuring continued performance, reliability, and compliance with operational and safety requirements. For these reasons, and due to the absence of competition for technical reasons, the maintenance and support services can only be provided by the OEM. The direct award is therefore justified to protect our business's existing investment in the gateline assets and to ensure continuity of service throughout their operational life.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-069149
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/040990-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
45 - Construction work
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
30123100 - Ticket-validation machines
45259000 - Repair and maintenance of plant
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £18,258,321 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 May 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 5 May 20261 weeks ago
- Contract Period
- 19 Jun 2026 - 19 Jun 2032 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FIRST RAIL HOLDINGS LIMITED
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- W2 1AF
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- Hyde Park
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/040990-2026
5th May 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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