Tender

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Lone Worker Safety and Protection

Procurement for Housing Ltd

This public procurement record has 3 releases in its history.

Tender

23 Oct 2026 at 15:47

UK4 - Tender Notice
Planning

29 Jun 2026 at 11:58

UK2 - Preliminary Market Engagement Notice
Planning

12 May 2026 at 11:34

UK1 - Pipeline Notice
Summary of the contracting process

Procurement for Housing (PfH) is seeking suppliers for a multi-supplier framework providing lone-worker safety and protection to its member organisations. The offer is intended to help staff working alone feel safe through a combination of dedicated safety devices and mobile applications, including options with GPS location and man-down alerts, together with associated hardware, smart watches, devices and SIMs. The scope also covers alarm monitoring, implementation, training, warranties, accessories and reporting. PfH members include social housing providers and other eligible public and third-sector bodies. Suppliers must be able to serve members across England, Wales and Northern Ireland; the framework could be used by more than 900 members, including organisations operating across multiple sites. The procurement is primarily for goods, alongside associated services.

PfH invited offers through an open procedure for one lot. The tender submission deadline was 27 November 2026 at 12:00, and the stated deadline for the award decision was 18 January 2027. The framework contract period is 12 February 2027 to 11 February 2031. Its estimated value is £7.5 million excluding VAT, with a stated gross value of £20 million. The framework can be used by eligible contracting authorities identified by PfH, including government departments, education providers, NHS bodies, emergency services, passenger transport services, charities and other third-sector organisations. Award is based on 60% quality and 40% price. Suppliers may be charged a success fee, capped at 4.1% of the award value.

The requirement suits suppliers able to combine lone-worker technology with reliable monitoring and end-to-end support. Products may include dedicated devices and mobile applications, with GPS and man-down options, plus related hardware, smart watches and SIMs. The alarm receiving centre must hold accreditation to BS 8484:2016 or BS EN 50518:2019, use appropriately trained responders and have a business continuity plan enabling service resumption within 120 minutes of a breach. Suppliers must support member implementation, device delivery, portal access and user set-up, and provide remote or face-to-face product and portal training, including train-the-trainer or group sessions. The scope also calls for general and bespoke lone-worker safety training, device trials, warranties, accessories throughout subscriptions and comprehensive reporting. Small and medium-sized businesses and voluntary, community and social enterprises are identified as suitable.

How relevant is this notice?

Notice Information

Notice Title

Lone Worker Safety and Protection

Notice Description

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 90% of UK' social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under section 2 of the Procurement Act 2023 and a centralised procurement authority under section 1(4) of that Act. Please refer to www.pfh.co.uk for additional information. PfH is administered by Inprova Limited and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner, supporting business performance improvement for the public sector. PfH intends to establish a framework for Lone Worker solutions. The Lone Worker Protection framework from PfH is an all-encompassing solution that will enable lone workers to feel safe and protected whilst on business. The awarded suppliers on this framework can offer a range of technologies and services. This is a multi-supplier framework, offering great saving opportunities, the primary object of this contract is to provide PfH Members with a flexible Lone Worker Protection framework agreement. The key features of the framework include but are not limited to: * National geographical coverage to supply Lone Worker Protection to a potential 900+ PfH Members (including those with multiple sites) in England, Wales & Northern Ireland. * A core list of Lone Worker Protection items including but not limited to Standard Dedicated Device, Dedicated Device with GPS Dedicated Device with ManDown. Standard Mobile Application, Mobile Application with GPS, Mobile Application with ManDown. Plus, the provision of associated hardware, smart watches, devices and SIMs. * The provision of access to a comprehensive Alarm Receiving Centre, accredited to BS 8484:2016 or BS EN 50518:2019. Staffed with appropriately trained responders to assess and process alarms. Additionally, have a full business continuity plan so that their service can be resumed within 120 minutes in the event of a breach. * Device Trial options to PfH members to aid Lone Worker decision making, i.e. a minimum of 30 days with up to 10 devices plus the usage of an associated portal. * Comprehensive implementation support, including dedicated point of contact who will coordinate contract implementation with PfH members, arrange despatch and delivery of dedicated devices in line with member requirements, and facilitate portal access and initial user set up. Including portal access profile, for example users and management. * Comprehensive device and portal training, including but not limited to train the trainer/ group sessions, to be delivered remotely or face to face. * Additional general lone worker safety training, including the provision of bespoke training. * Product warranty to be valid in line with continued member subscription periods. * Product associated accessories to be available to PfH members for the length of the subscription period. * Complete and comprehensive reporting capabilities via a dedicated

Planning Information

PFH is seeking to engage with the market to gain insight into several proposed elements of an upcoming Lone Worker solutions framework. If you would like to contribute your feedback, please contact supportservices@pfh.co.uk. Please note that this is an information-gathering exercise only, and the final scope of the framework tender may be subject to change. When contacting us, include the subject line: “Preliminary Market Engagement – Lone Worker Solutions”, along with a brief overview of your organisation and the services you provide. PFH may follow up to arrange further discussions to explore your feedback in more detail.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06967a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100671-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Dynamic, Framework
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

64 - Postal and telecommunications services

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

80 - Education and training services

CPV Codes

32323500 - Video-surveillance system

32500000 - Telecommunications equipment and supplies

35113100 - Site-safety equipment

35113300 - Safety installations

35113400 - Protective and safety clothing

35121100 - Buzzers

35121300 - Security fittings

35121400 - Security bags

35121500 - Seals

35121600 - Tags

35121700 - Alarm systems

35121800 - Convex security mirrors

35121900 - Radar detectors

64200000 - Telecommunications services

71317200 - Health and safety services

79417000 - Safety consultancy services

79716000 - Identification badge release services

80330000 - Safety education services

Notice Value(s)

Tender Value
£7,500,000 £1M-£10M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20263 days ago
Submission Deadline
27 Nov 20261 months to go
Future Notice Date
28 Sep 2026Expired
Award Date
Not specified
Contract Period
12 Feb 2027 - 11 Feb 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Procurement for Housing Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRCHWOOD
Postcode
WA2 0YL
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
Not specified
Local Authority
Warrington
Electoral Ward
Poulton North
Westminster Constituency
Warrington North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...