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Mobile and Fixed Line Telephony Services

Caerphilly County Borough Council

This public procurement record has 1 release in its history.

Award

29 May 2026 at 09:40

Award Notice
Summary of the contracting process

Caerphilly County Borough Council has successfully completed the procurement process for Mobile and Fixed Line Telephony Services. The contract was awarded to Virgin Media O2 to provide these essential services, which are critical for both corporate and frontline operations. This procurement falls under the services category within the industry of repair and maintenance services of line telephony and telegraphy equipment, specifically identified by CPV code 50334000. The contract is a direct call-off from the Crown Commercial Service (CCS) Network Services framework, eliminating the need for separate publication in the Official Journal of the European Union (OJEU). Located in the region UKL16, the contract covers mobile connectivity and fixed telephony for approximately 3,500 staff members, ensuring service continuity and efficiency. Signed on 26th May 2026, the contract has a total value of £949,572.15.

This procurement presents significant opportunities for businesses involved in telecommunication services, particularly those looking to find footholds in public sector contracts. Firms experienced in managing high-volume communications infrastructure, offering value through integrated telephony solutions, can benefit substantially. Small and medium-sized enterprises, particularly those capable of proposing cost-efficient, scalable telecommunication services, could leverage similar frameworks in the future. The option included in this contract for additional services and technological enhancements ensures that businesses adept in innovation and scaling operations could be particularly well-suited to future bidding processes or expanding collaboration with regional authorities.

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Notice Information

Notice Title

Mobile and Fixed Line Telephony Services

Notice Description

The Council has awarded a contract for the provision of mobile and fixed telephony services via a direct call-off from the Crown Commercial Service (CCS) Network Services framework. The services support critical corporate and frontline operations, including high-volume inbound contact, out-of-hours provision, and mobile connectivity for approximately 3,500 staff. The award ensures continuity of service, delivers value for money, and aligns mobile and fixed telephony under a single supplier group, reducing operational risk and improving service efficiency.

Lot Information

Lot 1

The Council has awarded a contract for the provision of mobile and fixed telephony services via a direct call-off from the Crown Commercial Service (CCS) Network Services framework. The services support critical corporate and frontline operations, including high-volume inbound contact, out-of-hours provision, and mobile connectivity for approximately 3,500 staff. The award ensures continuity of service, delivers value for money, and aligns mobile and fixed telephony under a single supplier group, reducing operational risk and improving service efficiency.

Options: The contract includes the option to procure additional services, licences, connections, devices, and associated telephony features as required throughout the contract term. This may include scaling mobile connections, extending fixed telephony capacity, and incorporating new technologies or service enhancements to meet evolving operational and service delivery needs.

Procurement Information

This contract has been awarded via a direct call-off under the Crown Commercial Service (CCS) Network Services framework, which was established in compliance with the Public Contracts Regulations 2015. As competition was undertaken at framework level, this procurement does not require separate publication in the Official Journal of the European Union (OJEU).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a859
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050612-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

50 - Repair and maintenance services

64 - Postal and telecommunications services

CPV Codes

32250000 - Mobile telephones

32550000 - Telephone equipment

50334000 - Repair and maintenance services of line telephony and line telegraphy equipment

50334100 - Repair and maintenance services of line telephony equipment

50334110 - Telephone network maintenance services

64212000 - Mobile-telephone services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£949,572 £500K-£1M

Notice Dates

Publication Date
29 May 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Caerphilly County Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HENGOED
Postcode
CF82 7PG
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
TLL16 Gwent Valleys
Local Authority
Caerphilly
Electoral Ward
Ystrad Mynach
Westminster Constituency
Caerphilly

Supplier Information

Number of Suppliers
1
Supplier Name

Virgin Media O2

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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