D3 Tenders | Ostara Care Call

Notice Information

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Notice Title

Ostara Care Call

Notice Description

Newcastle City Council (NCC) requires a telecare system to support its Ostara service, enabling residents across Newcastle to stay safe by triggering emergency alerts, typically activated by events detected through installed equipment. The system is designed to promptly notify contact centre staff, allowing them to identify and respond quickly to urgent or emergency situations within a resident's home. All future opportunities will be advertised via Open: https://www.open-uk.org/ and suppliers must be signed up to the Central Digital Platform.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06a944
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/050991-2026
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: UK6 - Contract Award Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Direct
Procurement Method Details: Below threshold - without competition
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

32400000 - Networks

35121700 - Alarm systems

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: £53,400 Under £100K
Contracts Value: Not specified

Notice Dates

Publication Date: 29 May 20266 days ago
Submission Deadline: Not specified
Future Notice Date: Not specified
Award Date: 31 Mar 20262 months ago
Contract Period: 28 May 2026 - 31 Mar 2027 6-12 months
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Complete
Awards Status: Active
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: NEWCASTLE CITY COUNCIL
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: NEWCASTLE UPON TYNE
Postcode: NE1 8QH
Post Town: Newcastle upon Tyne
Country: England
Major Region (ITL 1): TLC North East (England)
Basic Region (ITL 2): TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3): TLC43 Tyneside
Delivery Location: Not specified
Local Authority: Newcastle upon Tyne
Electoral Ward: Monument
Westminster Constituency: Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers: 1
Supplier Name: LEGRAND ELECTRIC

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/050991-2026
29th May 2026 - Contract award notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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