Tender

HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework

HERTFORDSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Tender

08 Jun 2026 at 14:47

Summary of the contracting process

Hertfordshire County Council is currently in the tender stage for the procurement of the "HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework." This opportunity is set in the UKH23 region, encompassing Stevenage, UK, and focuses on the services industry. The framework aims to assist Billing Authorities in Hertfordshire with reviewing Council Tax discounts and exemptions through various lots, including Single Person Discount and reviews of empty properties. Businesses are invited to express interest in this open procurement by 8th July 2026, with the contract award period anticipated to conclude by 3rd September 2026. The contract commences on 1st October 2026, with possible extensions extending it to a four-year framework.

This framework provides a significant business growth opportunity, particularly for companies specialising in financial services, IT solutions, and data management. Companies with innovative solutions for verifying discounts and exemptions will find this tender advantageous. SMEs and volunteer sector enterprises can compete effectively due to the framework's structure, which encourages participation across various contract lots. The procurement is set up as an open procedure, allowing a broad range of businesses to apply, with a focus on delivering robust solutions for Council Tax reviews across multiple district and borough councils within Hertfordshire.

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How relevant is this notice?

Notice Title

HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework

Notice Description

The Framework is let by HCC so the Billing Authorities in Hertfordshire, which are the District and Borough Councils can engage the Provider(s) to review the discounts and exemptions within their Council Tax records. The Billing Authorities are: * North Herts District Council * Three Rivers District Council * Broxbourne Borough Council * East Herts District Council * St. Albans City and District Council * Hertsmere Borough Council * Stevenage Borough Council * Welwyn Hatfield Borough Council * Dacorum Borough Council * Watford Borough Council The Framework will consist of three Lots as per the below table. The Council would expect that the Tenderers would be able to supply one, two or all of these types of review. For the single person discount, if residents are found to be incorrectly claiming a discount on council tax by stating that they are a single person and should receive the 25% discount when they should not, then this discount should be removed. For the known and unknown empty property review this should concentrate on the review of premium exemptions in the Council Tax scheme, this could apply to long-term empty properties and second homes. Local Authorities can charge a Council Tax premium on empty properties and second homes in their areas. These are properties that are furnished but not used as anyone's primary residence. If owners are found to be living or letting a second home, which they have formerly said is 'empty and unfurnished' or 'uninhabitable', then any discount may be removed, and a premium charge may be applied. For the other reviews concerned with exemptions and discounts we are looking for providers to use innovative solutions to review the other exemptions and discounts in the scheme. For example, this could be around student exemptions. Residents can re-apply for any discount or exemption post review, and the District Council will require monitoring of all re-applications. Lot number Lot Title Lot 1 Single Person Discount Review Lot 2 Review of known and unknown empty properties Lot 3 Other Reviews concerned with exemptions and discounts Please refer to the tender documents for full details. This procurement is an open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 8th July 2026 Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

Lot Information

Single Person Discount Review

Lot 1 - Please refer to Schedule 1 of the Framework Agreement

Renewal: The Period for this Framework is an initial period of 2 years with the option to extend up to a further 1 + 1 years. Therefore, the maximum duration of this Framework could be 4 years.

Review of known and unknown empty properties

Lot 2 - Please refer to Schedule 1 of the Framework Agreement

Renewal: The Period for this Framework is an initial period of 2 years with the option to extend up to a further 1 + 1 years. Therefore, the maximum duration of this Framework could be 4 years.

Other Reviews concerned with exemptions and discounts

Lot 3 - Please refer to Schedule 1 of the Framework Agreement

Renewal: The Period for this Framework is an initial period of 2 years with the option to extend up to a further 1 + 1 years. Therefore, the maximum duration of this Framework could be 4 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b00e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053916-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

66000000 - Financial and insurance services

72000000 - IT services: consulting, software development, Internet and support

72300000 - Data services

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Jun 20264 days ago
Submission Deadline
8 Jul 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STEVENAGE
Postcode
SG1 2FQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Stevenage
Electoral Ward
Symonds Green
Westminster Constituency
Stevenage

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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        "riskDetails": "In February 2025 the UK Government formally invited Hertfordshire County Council (the \"Council\") and the various district and borough Councils of Hertfordshire to develop proposals for local government reorganisation in Hertfordshire which is likely to result in the current two-tier system of local government being reorganised into a single tier of local government with one or more unitary councils for the whole of the Hertfordshire area. If implemented, local government reorganisation is currently expected to take effect in April 2028 and, on that date, the existing two-tier councils will be dissolved and replaced by one or more new unitary authorities. Existing contracts held by the Council and the district and borough Councils of Hertfordshire are expected to transfer to their successor authorities on vesting day in accordance with the Local Government and Public Involvement in Health Act 2007 and the Local Government (Structural Changes) (Transfer of Functions, Property, Rights and Liabilities) Regulations 2008. These reforms will be subject to a decision of the Secretary of State and could be subject to change at any time. As these reforms may occur during the term of this contract and result in changes to the form, structure, size and shape of local government in Hertfordshire, they are a known risk to the Council within the meaning of paragraph 6, Schedule 8 of the Procurement Act 2023 (Act) in that the reforms could jeopardise the satisfactory performance of the contract but because the nature and extent of the reforms are presently unknown, it is not possible to address the risks in the contract. If these risks materialise, the contract may need to be modified under paragraph 5 of Schedule 8 of the Act. Such modification could include, but not be limited to, the need to replace the contracting authority with a successor public authority and/or vary the structure, scope, nature and/or geographical location/boundary within which the contract is delivered. Tenderers should note that any variation(s) to the terms and conditions of the contract will be made in accordance with its terms."
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