Notice Information
Notice Title
Provision of BACs Processing System
Notice Description
The Council is exploring the market for BACS-approved, cloud-based solutions and is seeking feedback on how suppliers can support The Council is seeking a BACS-approved, cloud-based (SaaS) BACS payment and Direct Debit processing solution to support its high-volume, mission-critical payment operations. The solution must enable secure access to BACS for both inbound and outbound transactions, including the receipt of payments via BACS Direct Credits, payroll processing, outbound supplier and beneficiary payments, and Direct Debit collections. The BACS system must be implemented and operational by 17 July 2027. The following describes the Council's current assumptions and initial view of its needs. Suppliers are encouraged to challenge these assumptions and propose alternative approaches where appropriate. We are interested in understanding how supplier solutions support: The solution should support: Core Capabilities All standard BACs payment types, including payroll, payments (Direct Credits), and Direct Debits Submission of AUDDIS files Sterling payments to and from UK bank accounts 24/7 browser-based access, allowing multiple authorised users to operate concurrently Reporting and audit access, including historical transaction and user activity data Processing of Payments for 10 independent business areas/External Systems Scalability and configurable Security and Risk Management Key security and control features to include: Multi-factor authentication, including options for smartcard-based (allowing digital signing of payment files), and/or smartcard-free access Granular user permissions and authorisation levels, supporting segregation of duties Confirmation of Payee and payer name verification, to reduce misdirected payments and fraud risk Validation of bank account numbers, sort codes and payment dates, including bank holiday awareness These controls must be designed to support compliance, reduce failed payments and minimise operational risk. Operational Flexibility and Automation As part of an ongoing review of how we work, we would like the potential to: Automate Direct Debit processing Manage Direct Debit mandates, schedules, and transaction types electronically Configure payment approval workflows aligned with organisational governance requirements This flexibility would support the continued use of manual processing where required, while providing the option to progress towards increased automation over time, informed by the outcomes of the review. Architecture and Deployment Delivered as a Software as a Service (SaaS) solution Accessible from standard web browsers, preferably Microsoft Edge Support multi-bank operation, enabling bank-agnostic payment processing and future flexibility Availability and Reliability High system availability to ensure consistent access for users Reliable end-to-end performance across submission, validation, and payment management Support and Implementation Configuration and implementation support User training (on-site or remote) Documentation, user guides and helpdesk support The high-level requirements set out above are not exhaustive. Please include any additional information you consider relevant or beneficial.
Planning Information
With the above requirements in mind, we invite you to respond to the questions below. 1. Experience & Capability Briefly describe your organisation’s experience in delivering BACS payment solutions, particularly for public sector or complex multi‑service environments. 2. Solution Overview Please provide a high-level overview of your solution, including: Key BACS functionality supported How payments and Direct Debits are managed 3. Security & Controls How does your solution ensure secure and compliant operations, including: User controls and audit Fraud prevention / validation Relevant certifications 4. Integration & Operating Model How does your solution: Integrate with other systems Support multiple business areas and banking relationships 5. Commercial & Market Insight Please provide: Typical pricing approach and cost drivers Any key risks or challenges Any alternative approaches the Council should consider Whether you would be interested in bidding Please can the above information be sent to thomaj11@caerphilly.gov.uk by COP on Monday 13 July 2026.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06bd1a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/059854-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
66 - Financial and insurance services
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48440000 - Financial analysis and accounting software package
66110000 - Banking services
66133000 - Processing and clearing services
66170000 - Financial consultancy, financial transaction processing and clearing-house services
72263000 - Software implementation services
72268000 - Software supply services
Notice Value(s)
- Tender Value
- £250,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Jun 20261 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- 31 Jul 20264 weeks to go
- Award Date
- Not specified
- Contract Period
- 15 Jul 2027 - 15 Jul 2032 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CAERPHILLY COUNTY BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- HENGOED
- Postcode
- CF82 7PG
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL53 Gwent Valleys
- Delivery Location
- TLL16 Gwent Valleys
-
- Local Authority
- Caerphilly
- Electoral Ward
- Ystrad Mynach
- Westminster Constituency
- Caerphilly
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/059854-2026
25th June 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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