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Provision of AI-Powered Transcription, Note-Taking and Report Generation Software for Adult Social Care and Education Services

West Northamptonshire Council

This public procurement record has 1 release in its history.

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19 Aug 2026 at 12:34

UK7 - Contract Details Notice
Summary of the contracting process

West Northamptonshire Council procured a cloud-based artificial intelligence platform for its Adult Social Care and Education services. The system provides automated transcription, note-taking and report generation to support case recording, assessment preparation and administrative efficiency. This is a software and information technology service, including platform support and reporting functionality. The requirement covers services delivered across England, rather than a single council site. The buyer is West Northamptonshire Council, based in Northampton. The contract is specifically titled an AI transcription and report-writing solution for social care services, although the procurement description also identifies Education services as a user area. Suppliers working in hosted software, speech-to-text, artificial intelligence, digital case management or related IT support would be relevant to this requirement.

The procurement has been completed and awarded following a below-threshold limited competition. One lot was completed, and BEAM UP LTD was selected as supplier. The contract was signed on 18 August 2026 and runs from 4 September 2026 to 3 September 2027, with a discretionary extension of up to 12 months; the maximum possible term is 24 months, ending 3 September 2029. The contract value is £87,000 excluding VAT and £105,000 including VAT. Evaluation details are not published in the available process information. The contract is active and includes a 99.5% monthly platform-availability target. Critical incidents require a response within 30 minutes at any time and a four-hour resolution target; major incidents have the same response target during working hours and an eight-business-hour resolution target.

This award indicates demand for a dependable, cloud-based AI service that can turn conversations and records into usable notes, reports and case documentation for public-sector social care and education teams. A credible future competitor would need proven speech transcription and automated report-generation capability, with practical workflows for case recording and assessment preparation rather than a generic consumer tool. Operational resilience is central: the service must be capable of supporting 99.5% monthly availability, continuous critical-incident response and defined major-incident support during working hours. Suppliers should therefore be able to demonstrate secure hosted-service operations, responsive technical support, service monitoring and the capacity to meet time-bound incident commitments across England. Experience delivering comparable software to councils, adult social care or education services would help establish suitability.

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Notice Information

Notice Title

Provision of AI-Powered Transcription, Note-Taking and Report Generation Software for Adult Social Care and Education Services

Notice Description

Provision of a cloud-based AI-powered transcription, note-taking and report generation platform for Adult Social Care and Education services. The solution supports case recording, assessment preparation and administrative efficiency through automated transcription and reporting capabilities. Contract value: PS87,500 for 12 month

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e781
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078947-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£87,000 Under £100K

Notice Dates

Publication Date
19 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Aug 20261 weeks ago
Contract Period
4 Sep 2026 - 3 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
Not specified
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

BEAM UP LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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