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Procurement of a 'Local Authority' Legal Case Management System

North Tyneside Council

This public procurement record has 1 release in its history.

Tender

30 Sep 2026 at 16:03

UK4 - Tender Notice
Summary of the contracting process

North Tyneside Borough Council sought a fully cloud-based, browser-accessible legal case management system for its Legal Services function. The system is to manage legal cases and documents, including document redaction and court-bundle preparation, and provide reporting, dashboards, workflow automation, secure role-based access and mobile functionality. The requirement also covers implementation, migration of the Council’s existing case data, staff training and ongoing support. This is a software and associated support-services procurement, with legal-services-related functionality. Delivery is for North Tyneside Borough Council in North Tyneside. The requirement is presented as one combined package, covering the system and the associated implementation and support rather than separate service lots.

The Council invited offers through a competitive flexible procedure with three stages: pass/fail checks on participation, mandatory requirements, financial standing and information security; written tender assessment; then scored demonstrations against set scenarios. The buyer set a submission deadline of 28 October 2026 at 12:00 UTC. The stated contract period runs from 22 February 2027 to 21 February 2030, with two optional 12-month extensions, potentially extending the term to 21 February 2032. The estimated value is £200,000 excluding VAT (£240,000 including VAT). Evaluation weights are 45% for quality questions, including social value, 30% for price and 25% for demonstrations. Suppliers submit through the OPEN Portal; submissions may be in English.

This opportunity suits legal-technology providers able to supply and support a secure, cloud-hosted case management platform for a local authority. Suppliers need to demonstrate integrated legal case handling, document redaction, court bundling, reporting and dashboards, workflow automation, role-based access and mobile functionality. Delivery capability matters as much as the software: the requirement includes implementation, migration of existing council case data, user training and continuing support. Bidders should be ready to evidence financial standing and meet the stated information-security and other participation requirements at the initial assessment stage. Competitors progressing further must provide a written response covering quality and social value, then demonstrate the solution against pre-set scenarios. The process evaluates quality, price and demonstrations, so providers need both a credible technical solution and the capacity to deliver and support it for a multi-year council contract.

How relevant is this notice?

Notice Information

Notice Title

Procurement of a 'Local Authority' Legal Case Management System

Notice Description

North Tyneside Council are seeking to procure a fully cloud and browser-based Legal Case Management System to support the effective and efficient delivery of its Legal Services function. The solution will provide integrated legal case management, document redaction, court bundling, reporting and dashboard functionality, together with workflow automation, secure role-based access and mobile functionality. The requirement will also include implementation, migration of existing Council case data, training and ongoing support. Contract duration: 3 years, with the option to extend for up to two further periods of 12 months each

Lot Information

Lot 1

Renewal: 2 x 12 month extension options available.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-077df1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092531-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

48000000 - Software package and information systems

72250000 - System and support services

72260000 - Software-related services

79100000 - Legal services

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
£200,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Sep 20266 days ago
Submission Deadline
28 Oct 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
22 Feb 2027 - 21 Feb 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Tyneside Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH TYNESIDE
Postcode
NE27 0BY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside
Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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