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Provision of a Tax Administration and Management Solution for Revenue Scotland

Revenue Scotland

This public procurement record has 1 release in its history.

AwardUpdate

09 Oct 2026 at 10:58

Award Notice
Summary of the contracting process

Revenue Scotland procured a tax administration and management system for Scotland’s devolved taxes. The solution is the core system for tax operations, with an external-facing element for taxpayers and other users to interact with Revenue Scotland. It replaces the existing platform and includes the supporting infrastructure and ongoing support and maintenance. The scope also covers workflow, secure communications, case management and enhanced compliance capabilities, with the system forming part of Revenue Scotland’s wider technology environment. The work is software development and related IT services, including implementation and support. Revenue Scotland is the buying organisation, and delivery is in Scotland.

The procurement has been awarded and the contract is active. Northgate Public Services (UK) Limited and NEC Software Solutions UK Limited were selected as suppliers for the single lot. The contract was signed on 18 September 2018, with a period running to 14 August 2029, and a recorded contract value of £5,507,180. The stated purpose was to replace the previous solution and provide a tax platform with ongoing development and support. The procurement description says the required functionality was intended to be deployed by April 2019. Later modifications added tax relief and calculation adjustments, workflow and communications improvements, and modules for Scottish Aggregate Tax and the Scottish Building Safety Levy. The published modification description gives costs of £156,600 and £1,573,000 for these additional works respectively.

This contract demonstrates demand from Revenue Scotland for a substantial, long-running tax technology platform rather than a standalone software licence. Suppliers competing for a similar requirement would need to deliver and support a secure operational system, a user-facing portal and the underlying infrastructure, while providing workflow, case management, communications and compliance functions. The later additions show the importance of adapting tax calculations and integrating new tax modules into an existing platform, alongside continual improvement and user communications. Credible providers are likely to need strong software engineering, implementation, data and systems integration, testing, maintenance and support capabilities, with capacity to sustain a complex public-sector service over an extended period. The award to two established software suppliers indicates that the work can involve a supplier partnership.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Tax Administration and Management Solution for Revenue Scotland

Notice Description

Lot Information

Lot 1

AWARDED - Revenue Scotland intend to appoint a single supplier to deliver a tax administration and management solution for devolved taxes in Scotland. This solution will provide the primary administrative system for tax operations and also provide an external element to allow external users to interact with Revenue Scotland. This procurement exercise will replace this existing solution and provide the associated support and infrastructure for the duration of this contract. This exercise will also look to introduce additional capabilities into the organisation to meet the needs of a tax administration including workflow, secure communications, case management and enhanced compliance capabilities. This solution will form part of the technological landscape of Revenue Scotland. This contract will also provide the on-going support and maintenance and develop in line with Revenue Scotland's needs. This procurement is a substantial part of an existing service design project which aims to have the required functionality deployed by April 2019.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-078474
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095539-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30200000 - Computer equipment and supplies

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72100000 - Hardware consultancy services

72200000 - Software programming and consultancy services

72300000 - Data services

72400000 - Internet services

72500000 - Computer-related services

72600000 - Computer support and consultancy services

72700000 - Computer network services

72800000 - Computer audit and testing services

72900000 - Computer back-up and catalogue conversion services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,507,180 £1M-£10M

Notice Dates

Publication Date
9 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Sep 2018 - 14 Aug 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Revenue Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH6 9BR
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Craigentinny/Duddingston
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
2
Supplier Names

NORTHGATE PUBLIC SERVICES (UK) LIMITED

NEC Software Solutions UK Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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