D3 Tenders | Call Monitoring Platform - Early Market Engagement Exercise

Notice Information

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Notice Title

Call Monitoring Platform - Early Market Engagement Exercise

Notice Description

Llesiant Delta Wellbeing is a Local Authority Trading Company (LATC) wholly owned by Carmarthenshire County Council. In June 2018, the company was formed from a well-established Local Authority TEC service and since then the company has grown substantially and has increased its contracts across Wales, currently monitoring almost 40,000 clients via its TEC monitoring platform as well as calls from other local authority out of hours services and outbound calls. At present, Llesiant Delta Wellbeing uses a TEC monitoring platform as part of its work with Health and Social Care Services and would like to understand what other platform options are available. Any potential platforms would need to be able to allow Delta to continue to expend its work with Health and Social Care Teams and continue to expand and stretch the services that is has in place whilst taking advantage of the very best that Technology Enabled Care has to offer now, and in the months and years to come. Llesiant Delta Wellbeing are looking for a partner to work with to ensure that its platform now and in the future, as the digital switch is completed across the UK, is the best product for Delta allowing Delta to continue to grow and be able to easily integrate new digital products and system into its platform.

Lot Information

Lot 1

Llesiant Delta Wellbeing Ltd is an ambitious, young and agile company working across multiple disciplines within health and social care services. Formed as a Local Authority Trading Company (LATC), wholly owned by Carmarthenshire County Council in June 2018, having historically been a well-established in-house Local Authority TEC service. Over the last 4 years the company has grown substantially and increased its contracts and scope across Wales. It currently monitors almost 40,000 clients via its TEC monitoring platform, at two sites in Carmarthenshire serving almost half of all TEC alarm customers across Wales. Delta also offer a range of out of hours, ancillary and disaster recovery services for 12 local authorities, a wide range of housing associations and a range of commercial organisations. The Company is highly integrated across the local and national health & social care sector and has strong, ambitious partnerships in place to deliver new innovative TEC services across County, Region and nationally. As well as traditional technology enabled care, Delta Wellbeing continues to use new innovative TEC in health and social care technologies to support patients leaving acute settings as well as in the community. Other partnerships sees Delta Wellbeing integrated into services that bring businesses and academia together and carry out research to see technology enabled care move further into mainstream care with advanced cutting edge technologies. Recent projects have seen Delta Wellbeing deliver new patient monitoring services within the health board and introduce new response services across three counties that bolster services in those areas. The Company is on the cusp of delivering multiple new projects in the coming year meaning that Delta Wellbeing must ensure that its service and infrastructure are able to integrate new technologies and systems as well as allow as much integration with other health and social care systems as possible. Carmarthenshire is the home of Pentre Awel, an ambitious 200m GBP project, which brings together life science and business innovation, research and academia to transform health and wellbeing. The project demonstrates the significance Carmarthenshire County Council (owners of Delta Wellbeing) are placing on being at the absolute cutting edge of the TEC industry. Delta wellbeing is looking for a partner that it can work with to transform the way that health and social care is delivered with a focus on Technology Enabled Care across Wales, whilst also working closely with new suppliers of technology and new technology services. Interested companies and consortia who can offer an integrated and interoperable digital monitoring solutions well as a true partnership that will allow Delta Wellbeing and its key stakeholders to achieve and exceed its current ambitions, should email Paul.faulkner@deltawellbeing.org.uk for further discussions. In particular Delta Wellbeing would like to understand: - What platform the suppliers could offer including all of its basic components and what additional software such as stock management can be offered. - How the supplier would work with Delta Wellbeing to ensure that it achieves and exceeds its ambition in the coming years. - What potential solutions the supplier would use that could transform the way that Delta operates - What resources the supplier has that could be made available to Delta Wellbeing to drive further innovation. Please note that Delta Wellbeing welcomes interest from single suppliers as well as joint bids and consortia.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-kuma6s-121384
Publication Source: Sell2Wales
Latest Notice: https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=121384
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: OJEU - F1 - Prior Information Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

48 - Software package and information systems

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

33195000 - Patient-monitoring system

33195200 - Central monitoring station

48814000 - Medical information systems

75122000 - Administrative healthcare services

79512000 - Call centre

85100000 - Health services

85140000 - Miscellaneous health services

85144000 - Residential health facilities services

85323000 - Community health services

Notice Value(s)

Tender Value: £500,000 £500K-£1M
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 14 Jun 20223 years ago
Submission Deadline: Not specified
Future Notice Date: 18 Jul 2022Expired
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: DELTA WELLBEING LTD
Contact Name: Chris Davies
Contact Email: chddavies@carmarthenshire.gov.uk
Contact Phone: +44 1267246239

Buyer Location

Locality: LLANELLI
Postcode: SA14 8QN
Post Town: Swansea
Country: Wales
Major Region (ITL 1): TLL Wales
Basic Region (ITL 2): TLL4 Mid and South West Wales
Small Region (ITL 3): TLL42 South West Wales
Delivery Location: TLL14 South West Wales
Local Authority: Carmarthenshire
Electoral Ward: Dafen and Felinfoel
Westminster Constituency: Llanelli

Further Information

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Notice Documents

https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JUN401613&idx=1
14th June 2022 - Llesiant Delta Wellbeing Background Information
https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JUN401613&idx=2
14th June 2022 - Llesiant Delta Wellbeing Questionnaire
https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=JUN401613
Call Monitoring Platform - Early Market Engagement Exercise - Llesiant Delta Wellbeing is a Local Authority Trading Company (LATC) wholly owned by Carmarthenshire County Council. In June 2018, the company was formed from a well-established Local Authority TEC service and since then the company has grown substantially and has increased its contracts across Wales, currently monitoring almost 40,000 clients via its TEC monitoring platform as well as calls from other local authority out of hours services and outbound calls. At present, Llesiant Delta Wellbeing uses a TEC monitoring platform as part of its work with Health and Social Care Services and would like to understand what other platform options are available. Any potential platforms would need to be able to allow Delta to continue to expend its work with Health and Social Care Teams and continue to expand and stretch the services that is has in place whilst taking advantage of the very best that Technology Enabled Care has to offer now, and in the months and years to come. Llesiant Delta Wellbeing are looking for a partner to work with to ensure that its platform now and in the future, as the digital switch is completed across the UK, is the best product for Delta allowing Delta to continue to grow and be able to easily integrate new digital products and system into its platform.

Notice URLs

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Call Monitoring Platform - Early Market Engagement Exercise

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Notice Information

Notice Title

Notice Description

Lot Information

Notice Details

Publication & Lifecycle

Procurement Classification

Common Procurement Vocabulary (CPV)

Notice Value(s)

Notice Dates

Notice Status

Buyer & Supplier

Contracting Authority (Buyer)

Buyer Location

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process