Award

Business Growth Consultancy Services Framework

GLASGOW CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

08 Jan 2020 at 00:00

Tender

11 Jun 2019 at 00:00

Planning

12 Feb 2019 at 00:00

Summary of the contracting process

Glasgow City Council is seeking to establish a "Business Growth Consultancy Services Framework" aimed at providing consultancy services to support small and medium-sized enterprises (SMEs) in Glasgow. This open procurement process is currently under the tender stage, with a submission deadline set for 25th July 2019. The initiative falls under the services category and involves a total value of £1,900,000. The framework will encompass various consultancy services delivered through a mix of one-to-one and group sessions across 10 specific topics designed to enhance business growth and sustainability in the region.

This tender presents significant opportunities for consultancy firms, particularly those with expertise in business management, financial planning, digital transformation, and market strategies. SMEs, business consultants, and specialists in areas such as leadership development and financial management would be well-positioned to compete. Suppliers should consider aligning their proposals with the framework’s focus on fostering business growth, enhancing operational effectiveness, and driving innovation, thereby contributing to the local economy's resilience and dynamic progress.

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Notice Title

Business Growth Consultancy Services Framework

Notice Description

Glasgow City Council required a framework of consultants to deliver consultancy services in the area of Business Growth to SMEs across the city, to help deliver a sustainable growth agenda and improve the business start-up and survival rates in the city. These services will be delivered under an unranked, multi-Lot framework, through a mix of 1-2-1 and group consultancy sessions on 10 topics detailed in this document.

Lot Information

Business Structuring

The Business Structuring Lot will provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. It also defines how information flows between the different levels of management. Introducing a formal organisational structure can help put your business in a better position to achieve its objectives. Services for this Lot should include, but not be limited to, the following: Board Development Company Structuring Franchising Business Succession Company Governance Ethical Management

Business Growth

The Business Growth lot will provide support to identify areas of improvement processes which help with improving some measure of an enterprise's success. Business growth can be achieved either by boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimizing costs. Business growth is a function of the business lifecycle and can be influenced by industry growth trends. Services for this Lot should include, but not be limited to, the following: Strategic Planning Sales & Marketing Change Management Pitching & Procurement Procurement Operations Management Turnaround Mergers & Acquisitions

Leadership, Skills and Resource

The Leadership, Skills and Resource lot will provide support to involve reviewing existing Leadership Development processes and preparing a report on their future suitability and/or making recommendations for future actions. It will also provide a range of support across leadership and management as well as capacity building and comprehensive HR support. Services for this Lot should include, but not be limited to, the following: Organisational Development and Succession Planning Leadership and Management Capacity Building and HR Support

Business Financial Management

The Business Financial Management Lot will allow support to be provided across a range of areas which will help with the efficient and effective management of money / funds in such a manner as to accomplish the objectives of the organisation. Strategic financial management not only manages a company's finances but allows them to be managed with the intention to succeed. Services for this Lot should include, but not be limited to, the following: Financial Management Financial Readiness Preparing for Investment Alternative Finance Company Valuation Taxation

Design Thinking

The Design thinking Lot will integrate design thinking principles into a range of organisations across different industry sectors. Promoting the use of design principles and educating SMEs on the benefits directly linked to innovation, sustainability and resilience, this Lot will see an increase in available support that creates design-led companies who can improve effective strategy and product/service development and manage organisational change. Services for this Lot should include, but not be limited to, the following: Problem Solving Development Testing and validation

Business Innovation

The Business Innovation Lot will support the development of organisational processes for introducing new ideas, workflows, methodologies, services and/or products. This should help enable the achievement of goals across the entire organisation, with sights set on accomplishing core business aims and initiatives. Innovation often begins with idea generation, wherein ideas are narrowed down during facilitated sessions, after which leaders consider the business viability, feasibility and desirability of each idea. Services for this Lot should include, but not be limited to, the following: Understanding Innovation (Architectural, Radical, Incremental and Disruptive) Product (Market-driven) Innovation Service (Business Model) Innovation

Internationalisation

The Internationalisation Lot will support businesses access overseas markets, offering an opportunity to increase sales to a much wider customer base. Exporting can be profitable for businesses of all sizes and lead to new job opportunities. Scottish businesses trading internationally have high productivity rates and are often more competitive, with research suggesting that SMEs who export perform better financially and grow more than twice as fast as those that do not. There is already a comprehensive support structure nationally through SDI for exporting support, therefore this Lot aims to fill the gaps in expertise or support businesses unable to leverage other public sector support. Services for this Lot should include, but not be limited to, the following: Support for Exporting Market Analysis and Development Structuring for Internationalisation

Digital Development and Innovation

The Digital Lot will provide support to businesses to use technology to benefit to its internal and external operations. The types of digital support will be varied but will allow businesses to use Technology solutions to help their business to the next level. Services for this Lot should include, but not be limited to, the following: Social Media eCommerce Support Data Analytics Mobile or internet technologies Customisation of software or App development Cloud Computing Digital Strategy

Business Resilience

The Resilience Lot will provide support that enables organisations to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity. Business resilience goes a step beyond disaster recovery by offering post-disaster strategies to avoid costly downtime, shore up vulnerabilities and maintain business operations in the face of additional, unexpected breaches. Services for this Lot should include, but not be limited to, the following: Business Resilience Business Continuity Risk Management Business Sustainability

Business Acceleration

The Business Accelerator Lot will provide support in a different, more targeted and innovative way for companies at various stages of growth. They will combine traditional teaching methodologies with guidance and mentorship. Evidence suggests that SMEs and entrepreneurs who engage with business accelerators benefit from the opportunity presented, leading to greater collaboration with other entrepreneurs and businesses that can yield benefits that allow the business to grow at an accelerated rate. All Accelerator programmes under this Lot must be delivered over a maximum 6 month period. Each programme will accommodate between 10 - 15 participants. The duration and frequency of the programme is down to the supplier, but should be a minimum of 8 days face-to-face. There are four distinct Acceleration areas that this framework seeks to develop: High Growth Acceleration Pre-start/Early Stage Acceleration Social Enterprise Growth Acceleration Creative Industries Acceleration

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000573298
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN376779
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

66171000 - Financial consultancy services

66519310 - Insurance consultancy services

71317210 - Health and safety consultancy services

72221000 - Business analysis consultancy services

72224000 - Project management consultancy services

79341100 - Advertising consultancy services

79400000 - Business and management consultancy and related services

79410000 - Business and management consultancy services

79411000 - General management consultancy services

79411100 - Business development consultancy services

79412000 - Financial management consultancy services

79413000 - Marketing management consultancy services

79414000 - Human resources management consultancy services

79418000 - Procurement consultancy services

Notice Value(s)

Tender Value
£1,900,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£190,000 £100K-£500K

Notice Dates

Publication Date
8 Jan 20206 years ago
Submission Deadline
25 Jul 2019Expired
Future Notice Date
1 Apr 2019Expired
Award Date
20 Dec 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GLASGOW CITY COUNCIL
Contact Name
Euan Granger, Sandra Maclennan
Contact Email
euan.granger@glasgow.gov.uk, sandra.maclenna@glasgow.gov.uk
Contact Phone
+44 1412878786, +44 1412879587

Buyer Location

Locality
GLASGOW
Postcode
G2 1DU
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
23
Supplier Names

ALEGRANT

BLUE PTARMIGAN

BUSINESS SUCCESS PARTNERSHIP

CEIS

CONNECT THREE SOLUTIONS

ELEVATOR

FILAMENT PD

FIRSTPORT

GLASGOW CHAMBER OF COMMERCE

GRAVEN IMAGES

HARPER MACLEOD

INTEND BUSINESS DEVELOPMENT

LANARKSHIRE ENTERPRISE SERVICES

MARTIN AITKEN

MATRIX MANAGEMENT CONSULTANCY

NSDESIGN

RUSSELL MCLEOD

SPRENG THOMSON

STRATEGEM (SCOTLAND

STRATHCLYDE BUSINESS SCHOOL

TARGETING INNOVATION

THE CHALLENGES GROUP

WYLIE & BISSET

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G51 2JA"
            },
            "contactPoint": {
                "telephone": "+44 1414252918"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-343",
            "name": "Strathclyde Business School",
            "identifier": {
                "legalName": "Strathclyde Business School"
            },
            "address": {
                "streetAddress": "7.12 Sir William Duncan Building, 130 Rottenrow",
                "locality": "Glasgow",
                "region": "UKM82",
                "postalCode": "G4 0GE"
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            "contactPoint": {
                "telephone": "+44 7976156121"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-344",
            "name": "Intend Business Development Ltd",
            "identifier": {
                "legalName": "Intend Business Development Ltd"
            },
            "address": {
                "streetAddress": "Office 16, Stirling Business Centre, 3 Whitehouse Road",
                "locality": "Stirling",
                "region": "UKM77",
                "postalCode": "FK7 7SP"
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            "contactPoint": {
                "telephone": "+44 7808294981"
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            "roles": [
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            "details": {
                "scale": "sme",
                "url": "http://"
            }
        }
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    "buyer": {
        "name": "Glasgow City Council",
        "id": "org-322"
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                "description": "Glasgow City Council are looking to engage suppliers across a range of consultancy-based services to provide advice and support to start-up businesses across the City.",
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        "value": {
            "amount": 1900000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "FEB345372-1",
                "title": "Background information on the project and possible Lotting structure, as well as response questions.",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=FEB345372&idx=1",
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                "description": "Glasgow City Council requires a framework of consultants to deliver consultancy services in the area of Business Growth to SMEs across the city, to help deliver a sustainable growth agenda and improve the business start-up and survival rates in the city. These services will be delivered under an unranked, multi-Lot framework, through a mix of 1-2-1 and group consultancy sessions on 10 topics detailed in this document.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN357055",
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            },
            {
                "id": "JAN376779",
                "documentType": "awardNotice",
                "title": "Business Growth Consultancy Services Framework",
                "description": "Glasgow City Council required a framework of consultants to deliver consultancy services in the area of Business Growth to SMEs across the city, to help deliver a sustainable growth agenda and improve the business start-up and survival rates in the city. These services will be delivered under an unranked, multi-Lot framework, through a mix of 1-2-1 and group consultancy sessions on 10 topics detailed in this document.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN376779",
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        ],
        "lots": [
            {
                "id": "1",
                "title": "Business Structuring",
                "description": "The Business Structuring Lot will provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. It also defines how information flows between the different levels of management. Introducing a formal organisational structure can help put your business in a better position to achieve its objectives. Services for this Lot should include, but not be limited to, the following: Board Development Company Structuring Franchising Business Succession Company Governance Ethical Management",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "description": "0"
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                "hasOptions": false,
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                "contractPeriod": {
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                },
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            {
                "id": "2",
                "title": "Business Growth",
                "description": "The Business Growth lot will provide support to identify areas of improvement processes which help with improving some measure of an enterprise's success. Business growth can be achieved either by boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimizing costs. Business growth is a function of the business lifecycle and can be influenced by industry growth trends. Services for this Lot should include, but not be limited to, the following: Strategic Planning Sales & Marketing Change Management Pitching & Procurement Procurement Operations Management Turnaround Mergers & Acquisitions",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
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                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "description": "0"
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                },
                "hasOptions": false,
                "submissionTerms": {
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                "contractPeriod": {
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                },
                "hasRenewal": false
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            {
                "id": "3",
                "title": "Leadership, Skills and Resource",
                "description": "The Leadership, Skills and Resource lot will provide support to involve reviewing existing Leadership Development processes and preparing a report on their future suitability and/or making recommendations for future actions. It will also provide a range of support across leadership and management as well as capacity building and comprehensive HR support. Services for this Lot should include, but not be limited to, the following: Organisational Development and Succession Planning Leadership and Management Capacity Building and HR Support",
                "status": "complete",
                "awardCriteria": {
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                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "description": "0"
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                "hasOptions": false,
                "submissionTerms": {
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                "contractPeriod": {
                    "durationInDays": 1080
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                "hasRenewal": false
            },
            {
                "id": "4",
                "title": "Business Financial Management",
                "description": "The Business Financial Management Lot will allow support to be provided across a range of areas which will help with the efficient and effective management of money / funds in such a manner as to accomplish the objectives of the organisation. Strategic financial management not only manages a company's finances but allows them to be managed with the intention to succeed. Services for this Lot should include, but not be limited to, the following: Financial Management Financial Readiness Preparing for Investment Alternative Finance Company Valuation Taxation",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "type": "price",
                            "description": "0"
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                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            },
            {
                "id": "5",
                "title": "Design Thinking",
                "description": "The Design thinking Lot will integrate design thinking principles into a range of organisations across different industry sectors. Promoting the use of design principles and educating SMEs on the benefits directly linked to innovation, sustainability and resilience, this Lot will see an increase in available support that creates design-led companies who can improve effective strategy and product/service development and manage organisational change. Services for this Lot should include, but not be limited to, the following: Problem Solving Development Testing and validation",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "type": "price",
                            "description": "0"
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                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            },
            {
                "id": "6",
                "title": "Business Innovation",
                "description": "The Business Innovation Lot will support the development of organisational processes for introducing new ideas, workflows, methodologies, services and/or products. This should help enable the achievement of goals across the entire organisation, with sights set on accomplishing core business aims and initiatives. Innovation often begins with idea generation, wherein ideas are narrowed down during facilitated sessions, after which leaders consider the business viability, feasibility and desirability of each idea. Services for this Lot should include, but not be limited to, the following: Understanding Innovation (Architectural, Radical, Incremental and Disruptive) Product (Market-driven) Innovation Service (Business Model) Innovation",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "type": "price",
                            "description": "0"
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                "hasOptions": false,
                "submissionTerms": {
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                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            },
            {
                "id": "7",
                "title": "Internationalisation",
                "description": "The Internationalisation Lot will support businesses access overseas markets, offering an opportunity to increase sales to a much wider customer base. Exporting can be profitable for businesses of all sizes and lead to new job opportunities. Scottish businesses trading internationally have high productivity rates and are often more competitive, with research suggesting that SMEs who export perform better financially and grow more than twice as fast as those that do not. There is already a comprehensive support structure nationally through SDI for exporting support, therefore this Lot aims to fill the gaps in expertise or support businesses unable to leverage other public sector support. Services for this Lot should include, but not be limited to, the following: Support for Exporting Market Analysis and Development Structuring for Internationalisation",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "type": "price",
                            "description": "0"
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                },
                "hasOptions": false,
                "submissionTerms": {
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                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            },
            {
                "id": "8",
                "title": "Digital Development and Innovation",
                "description": "The Digital Lot will provide support to businesses to use technology to benefit to its internal and external operations. The types of digital support will be varied but will allow businesses to use Technology solutions to help their business to the next level. Services for this Lot should include, but not be limited to, the following: Social Media eCommerce Support Data Analytics Mobile or internet technologies Customisation of software or App development Cloud Computing Digital Strategy",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
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                            "type": "price",
                            "description": "0"
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                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
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                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            },
            {
                "id": "9",
                "title": "Business Resilience",
                "description": "The Resilience Lot will provide support that enables organisations to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity. Business resilience goes a step beyond disaster recovery by offering post-disaster strategies to avoid costly downtime, shore up vulnerabilities and maintain business operations in the face of additional, unexpected breaches. Services for this Lot should include, but not be limited to, the following: Business Resilience Business Continuity Risk Management Business Sustainability",
                "status": "complete",
                "awardCriteria": {
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                            "type": "quality",
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                            "description": "25"
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                            "description": "0"
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                },
                "hasOptions": false,
                "submissionTerms": {
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                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            },
            {
                "id": "10",
                "title": "Business Acceleration",
                "description": "The Business Accelerator Lot will provide support in a different, more targeted and innovative way for companies at various stages of growth. They will combine traditional teaching methodologies with guidance and mentorship. Evidence suggests that SMEs and entrepreneurs who engage with business accelerators benefit from the opportunity presented, leading to greater collaboration with other entrepreneurs and businesses that can yield benefits that allow the business to grow at an accelerated rate. All Accelerator programmes under this Lot must be delivered over a maximum 6 month period. Each programme will accommodate between 10 - 15 participants. The duration and frequency of the programme is down to the supplier, but should be a minimum of 8 days face-to-face. There are four distinct Acceleration areas that this framework seeks to develop: High Growth Acceleration Pre-start/Early Stage Acceleration Social Enterprise Growth Acceleration Creative Industries Acceleration",
                "status": "complete",
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Methodology",
                            "description": "25"
                        },
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                        }
                    ]
                },
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1080
                },
                "hasRenewal": false
            }
        ],
        "communication": {
            "atypicalToolUrl": "https://www.publiccontractsscotland.gov.uk",
            "futureNoticeDate": "2019-04-01T00:00:00Z"
        },
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "79410000",
            "scheme": "CPV"
        },
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2019-07-25T12:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2019-07-26T09:30:00Z"
        },
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2147483647
        },
        "bidOpening": {
            "date": "2019-07-26T09:30:00Z",
            "address": {
                "streetAddress": "City of Glasgow"
            }
        },
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed"
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        "selectionCriteria": {
            "criteria": [
                {
                    "type": "suitability",
                    "description": "As part of the Technical submission, bidders are required to provide detail of all relevant industry standards, accreditation, affiliations or memberships that they may hold. Examples of relevant qualifications may include the following. Please note, this list is not exhaustive and organisations may choose to include others not listed here. Small Business Charter Federation of Small Businesses (FSB) Entrepreneurial Scotland Academic Qualifications including MBAs and PhDs Submission of this information will not be used as part of the evaluation process, though it is a mandatory requirement for bid submission"
                },
                {
                    "type": "economic",
                    "description": "There is a minimum financial requirement that affects trading performance and balance sheet strength. Financial requirements should be calculated on latest filed full accounts with Company House. Applicants who do not comply with the financial requirements, but are part of a Group, can provide a Parent Guarantee if the Parent company satisfies the financial requirements stipulated above. The successful supplier will be required to provide the last 3 years of fully audited accounts at Company House, in order to provide documentary evidence that the financial requirements have been met which shall be requested via a Request for Documentation PCS-T. The Council reserves the right at its own discretion to seek such other information from the Applicant in accordance with Regulation 61(7) or Regulation 61(8) of the Public Contracts (Scotland) Regulations 2015 to prove the Applicant's economic and financial standing. Any Bidder that fails to achieve or exceed the criteria as stated above will be excluded at this stage. Applicants who are subsequently appointed to the Contract shall, during the lifetime of the Contract, inform the Council immediately of any material changes to the information provided in their submission in relation to economic and financial standing. The Council notes Regulation 60(9) and 60(11) of the Public Contracts (Scotland) Regulations 2015 and reserves the right to refuse to award a contract following a mini-competition should the Applicant no longer meet the requirements set out in this ESPD.",
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