Award

SP-17-032 Telephony Services - A&B HSCP

NHS HIGHLAND

This public procurement record has 1 release in its history.

Award

22 Dec 2020 at 00:00

Summary of the contracting process

NHS Highland is conducting a public procurement process for telephony services, specifically the project titled "SP-17-032 Telephony Services - A&B HSCP". This tender is classified under the health industry category and is located within the NHS framework in Inverness, UK. As of December 21, 2020, a contract worth £538,063 has been awarded to Maintel Ltd after the completion of the tender process, which followed a selective procurement method. This process was initiated to replace the expiring FeatureNet 5000 Hosted Voice service across healthcare facilities, ensuring there is no disruption in communication at critical locations such as hospitals and acute care facilities.

This procurement presents significant opportunities for businesses specialising in telephony and communication services, particularly those with experience in healthcare settings. Companies that provide advanced telephony solutions capable of facilitating a smooth migration to new technologies will be well-positioned to compete for future contracts similar to this one. With the evolving needs of the health sector, businesses offering innovative solutions in voice services, especially where continuity and reliability are paramount, could see substantial growth from such public procurement efforts.

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Notice Title

SP-17-032 Telephony Services - A&B HSCP

Notice Description

Argyll and Bute Health and Social Care Partnership ("the Authority") currently have a FeatureNet 5000 Hosted Voice service deployed across their sites supported by BT. The FeatureNet service has been declared end of life by BT and the current NHS Scotland contract is due to end on the 31st December 2020. BT have confirmed that there will be a short transition period beyond the 31 December to allow for a managed migration for the replacement service. The Authority requires a replacement service to be in place prior to the switch-off of the FeatureNet service to ensure continuity of telephony across affected locations which include hospitals and acute care facilities (theatres, accident & emergency, outpatients and wards). In addition, the Hospitals cater for Palliative care and elderly patients as well as providing a midwife led midwifery service and a multi-purpose Day Hospital.

Lot Information

Lot 1

Argyll and Bute Health and Social Care Partnership ("the Authority") currently have a FeatureNet 5000 Hosted Voice service deployed across their sites supported by BT. The FeatureNet service has been declared end of life by BT and the current NHS Scotland contract is due to end on the 31st December 2020. BT have confirmed that there will be a short transition period beyond the 31 December to allow for a managed migration for the replacement service. The Authority requires a replacement service to be in place prior to the switch-off of the FeatureNet service to ensure continuity of telephony across affected locations which include hospitals and acute care facilities (theatres, accident & emergency, outpatients and wards). In addition, the Hospitals cater for Palliative care and elderly patients as well as providing a midwife led midwifery service and a multi-purpose Day Hospital.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000639907
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC403265
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

64 - Postal and telecommunications services


CPV Codes

45314000 - Installation of telecommunications equipment

50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

50332000 - Telecommunications-infrastructure maintenance services

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£538,063 £500K-£1M

Notice Dates

Publication Date
22 Dec 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Dec 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HIGHLAND
Contact Name
Not specified
Contact Email
nhsh.tenders@nhs.scot
Contact Phone
+44 1463704054

Buyer Location

Locality
INVERNESS
Postcode
IV2 3BW
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands, TLM63 Lochaber, Skye and Lochalsh, Arran and Cumbrae, and Argyll and Bute

Local Authority
Highland
Electoral Ward
Inverness South
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC403265
    SP-17-032 Telephony Services - A&B HSCP - Argyll and Bute Health and Social Care Partnership ("the Authority") currently have a FeatureNet 5000 Hosted Voice service deployed across their sites supported by BT. The FeatureNet service has been declared end of life by BT and the current NHS Scotland contract is due to end on the 31st December 2020. BT have confirmed that there will be a short transition period beyond the 31 December to allow for a managed migration for the replacement service. The Authority requires a replacement service to be in place prior to the switch-off of the FeatureNet service to ensure continuity of telephony across affected locations which include hospitals and acute care facilities (theatres, accident & emergency, outpatients and wards). In addition, the Hospitals cater for Palliative care and elderly patients as well as providing a midwife led midwifery service and a multi-purpose Day Hospital.

Open Contracting Data Standard (OCDS)

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