Award

Provision of Hotel Booking Services

UNIVERSITY OF THE HIGHLANDS AND ISLANDS

This public procurement record has 2 releases in its history.

Award

25 Oct 2022 at 00:00

Tender

01 Sep 2022 at 00:00

Summary of the contracting process

The University of the Highlands and Islands has issued a tender titled "Provision of Hotel Booking Services" in the services category. The procurement process is currently in an active stage, with the submission deadline set for October 4, 2022. The tender aims to provide a hotel booking service for guests at Residences located in Inverness, Dornoch, Elgin, and Fort William. Businesses in the hotel and hospitality industry would find this opportunity well-suited for growth.

The University of the Highlands and Islands as the buying organisation is seeking a contractor to manage online booking services on their behalf. The procurement method specified is an open procedure, allowing a broad range of businesses to participate. The tender includes key details such as the submission method (electronic submission), award period start date (October 4, 2022), and contract renewal options available. Businesses with expertise in hotel management services and online booking platforms are encouraged to engage with this tender for potential business growth opportunities.

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Notice Title

Provision of Hotel Booking Services

Notice Description

The University of the Highlands and Islands (UHI) has a requirement for the Provision of a Hotel Booking Service. The purpose of the Hotel Booking Service is to allow 'guests' the ability to book a room at our Residences, located in Inverness, Dornoch, Elgin and Fort William.

Lot Information

Lot 1

The Contractor shall be required to provide internet coverage for the University, and afford 'guests' the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in

Renewal: The Contract will commence for a period of three (3) years. The University reserves the right to extend the contract for a further two (2) x twelve (12) month periods subject to satisfactory performance and continued University requirement.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000705094
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT462501
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

55 - Hotel, restaurant and retail trade services

72 - IT services: consulting, software development, Internet and support

98 - Other community, social and personal services


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48517000 - IT software package

55100000 - Hotel services

55110000 - Hotel accommodation services

55130000 - Other hotel services

72260000 - Software-related services

98341000 - Accommodation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20223 years ago
Submission Deadline
4 Oct 2022Expired
Future Notice Date
Not specified
Award Date
25 Oct 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
August/September 2027

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF THE HIGHLANDS AND ISLANDS
Contact Name
Not specified
Contact Email
procurement@uhi.ac.uk
Contact Phone
+44 1463279000

Buyer Location

Locality
INVERNESS
Postcode
IV3 5SQ
Post Town
Inverness
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland

Local Authority
Highland
Electoral Ward
Inverness West
Westminster Constituency
Inverness, Skye and West Ross-shire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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