This public procurement record has 2 releases in its history.

Award

07 Dec 2023 at 00:00

Tender

31 May 2023 at 01:00

Summary of the contracting process

The National Records of Scotland is looking for a Service Provider for the ScotlandsPeople Website Services. The procurement process has reached the award stage, with CACI Ltd being awarded a contract worth £6,600,000. The tender involves the design, development, and hosting of a new website to widen customer engagement and usage. The contract signing took place on 4th December 2023, with the website service scheduled to go live on 1st September 2024.

This public procurement opportunity presents a chance for businesses, especially those specialised in digital services and website development, to expand their operations. The tender aims to enhance the ScotlandsPeople website services, supporting the delivery of online records and digital access. Companies with experience in service migration, infrastructure management, and digital marketing would be well-suited to compete and offer innovative solutions to meet the project's quality and technical criteria.

How relevant is this notice?

Notice Title

ScotlandsPeople Website Services

Notice Description

The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.

Lot Information

Lot 1

The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing. The ScotlandsPeople website will help develop digital services for NRS in the following ways: Delivery of new record releases online Digital services allow wider access More efficient delivery of service, supporting a shift from paper to digital delivery and develop public dissemination of born-digital records Online access to digitised records allows online sales of certificates and extracts from statutory and other records which increases revenue The services provided will include: Service migration including data and customer accounts, hosting & infrastructure, managing a cloud environment, support services, data & integration, transaction & eCommerce services, website analytics, digital marketing, customer communications.

Renewal: There will be the option to extend in periods of 1 year for up to an additional 3 years.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000732037
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494396
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

48400000 - Business transaction and personal business software package

48800000 - Information systems and servers

72000000 - IT services: consulting, software development, Internet and support

72212217 - Transaction-processing software development services

72212220 - Internet and intranet software development services

72230000 - Custom software development services

72250000 - System and support services

72300000 - Data services

72400000 - Internet services

72411000 - Internet service providers ISP

72413000 - World wide web (www) site design services

72414000 - Web search engine providers

72415000 - World wide web (www) site operation host services

72900000 - Computer back-up and catalogue conversion services

79342000 - Marketing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£6,600,000 £1M-£10M

Notice Dates

Publication Date
7 Dec 20232 years ago
Submission Deadline
17 Jul 2023Expired
Future Notice Date
Not specified
Award Date
4 Dec 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Between 2028 and 2030, depending on extension periods taken up.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
National Records of Scotland
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH1 3YY
Postcode Area
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh North and Leith

Supplier Information

Number of Suppliers
1
Supplier Name

CACI Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY479862
    ScotlandsPeople Website Services - National Records of Scotland (NRS) is seeking to engage a Service Provider for the ScotlandsPeople Website to: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from October 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC494396
    ScotlandsPeople Website Services - The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their 'Timeline' functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing.

Open Contracting Data Standard (OCDS)

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